Long story short, we were faced with several catastrophic events at our home and needed someone to come look at it. After calling Red Seal, Alex was prompt and able to send someone in asap. Robin came to check out the damage (we needed to identify a basement leak). We went over the details of the leak, ran every test we could, and he pored over every possibility. He was friendly, knowledgeable, and provided several solutions. I felt the price was excellent too. All in all, the service was exceptional.