Do not hire Junk Squad to remove your junk!
Despite me explaining that the job entailed removing some old bricks and flagstone, they sent two kids (maybe early 20s) completely unprepared. No work gloves, no wheelbarrow, nothing.
They gave me a written quote and added an $85 additional charge apparently due to the nature of the junk. Fine, I agreed to the amount. They loaded the truck, but asked for garbage bags... Really?! A junk removal service that doesn't bring their own garbage bags?! (they didn't even return the rest of the roll once done!)
They finish and come to the door for payment. Instead of presenting us with the original quote, they had hastily written up a new one that had another $85 charge added, plus a higher base charge... Did they think we wouldn't notice they switched the quote?!
We pointed this out, and they argued with us. Really?? We then had to sign a preauthorization form for landfill fees (not mentioned when I first booked the quote). The charge is $200/ton so we're thinking it's fine, there's no WAY our junk weighs more than this.
Well, a couple weeks later, our credit card was charged a whopping $709.64 for landfill fees!!!!! This amount was even more than what our card was preauthorized for!!! When I requested a receipt from the landfill, I was given the runaround and never provided one.
Next time, I will just wait for an available appointment from a more reputable company.
- Approximate cost of services:
- $1,200.00