Restoration 1 London

Fire & Water Damage Restoration
315 Consortium Court London ON N6E 2S8
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Reviews for Restoration 1 London

Average customer rating:
9.7 10 (29 reviews)

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wgrose1477
wgrose1477
0 reviews London, ON
10/10

Unexpected flood at business office

Fast response. Efficient service.
Had us back in business right away.
Worked around our schedules to continue cleanup and damage control while we worked.
Knowledgeable and helpful regarding insurance. Total professionals with impressive results.

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Company Response

Thank you for your kind words. We understand how important it is to keep a business operational if possible.

dlpard00
dlpard00
0 reviews St. Thomas, ON
10/10

Recreation/basement

We were more than pleased with the work Restoration 1 provided for us, they explained everything they thought should be done in order to dry out the area involved, did not push
That we should use their equipment, told us where we could rent same and probably cheaper. The were very respective of our furniture, moved it out of the way and put it back when they we finished. We would not hesitate to tell people about Restoration 1, in fact we already have told friends how pleased we were.
Linda and Doug Pardey

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Company Response

Thank you for your great review.

London homeowner in London
London homeowner in London
1 review London, ON
10/10

Excellent service and reassurance following water damage

We are very pleased and relieved that we called Restoration 1 following a flood in our second floor bathroom that leaked through two stories of our house to the basement. Restoration 1 provided us with immediate, professional and knowledgable information and services to determine the extent of the damage and the solutions needed to address the problems. The owner and staff were professional, thorough, helpful, friendly and accommodating. They provided and shared their expertise during this stressful situation resulting in reassurance, peace of mind and the most beneficial outcome. Thanks to the team.

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Company Response

Thank you for your kind words. We are always happy to help.

chantal.macartney
chantal.macartney
1 review London, ON
10/10

Restoration

The work was precise, accurate and handled in an extremely professional outcome. It was a stressful situation and Restoration1 helped ease the burden and took care of everything. They looped me in on all pertinent information and the entire team was helpful and friendly. Great company!!

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Company Response

Thank you very much for your kind words. We are happy to help.

S Mason in London
S Mason in London
1 review London, ON
10/10

Stellar service

Restoration 1 London has an outstanding staff along with their sub trades who worked in my home after a near catastrophic flood in my basement.

I couldn’t have asked for better craftsmanship or more studious and caring people. They were timely and efficient and accommodated all of my equiries and requests.

I highly recommend Restoration 1 as your first call in an unfortunate situation.

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Company Response

Thank you for those kind words. We are happy to have helped you out on more than one occasion and hope you don't have to call us again. That said, we are always here 24/7 if you need our services.

farrug.19
farrug.19
1 review London, ON
8/10

Emergency flood cleaning

Prompt response to the call. They responded to all quearions. Friendly at all times. Accessible by phone or email

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Company Response

Thank you for the review.

John &.
John &.
1 review London, ON
10/10

Full basement restoration after sump pump failed.

Restoration 1 were very prompt in replying to our call for help. They arrived, took charge of the situation, explained each step of the procedure and how and when they would happen. Within an hour of being on site we had equipment in place starting to remove the water. They checked in all weekend long to make sure the equipment was doing it's job and answered a million questions from us. Their service is impressive. We have had multiple people in our home this week and every single person was on time, thorough, careful, pleasant and knowledgeable in their area. We now have a clean and dry basement ready to start the restoration. Thanks to Josh, Kyle and the whole crew you made a terrible experience bearable.

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Company Response

Thank you very much for your kind words. We do our best to try and make an unpleasant experience as pleasant as possible.

F K.
F K.
1 review London, ON
10/10

Water Damage clean-up

Our water heater leaked and water made it's way under our laminate floor. We did not know how far the water got, Restoration 1 - London was able to determine the extent of the damage and provide us with a free estimate to deal with the remove of the wet material and the drying of the basement.
With the estimate we determined that we would put an insurance claim in. The cleanup work was completed in a timely fashion. We are waiting on quotes to replace what was damaged.

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Company Response

Thank you for the great review. We are happy to help.

Roxanne
Roxanne
1 review London, ON
8/10

Restoration

Completed the drying and sanitizing and removal of damaged floor. Next is estimation, looking forward to working with them.

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Company Response

Thank you for the review. We are happy to help out.

annkloosterman
annkloosterman
1 review Saint Thomas, ON
10/10

Basement

I would reccomend Restoration 1 to anyone and everybody
They do fantastic work and the guys are super polite

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Company Response

Thank you for the wonderful review. We are happy to help.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration 1 London

At Restoration 1 London we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We take care of cleaning up any water leak with our extraction service and state of the art drying systems.

We can help you to remove of all the water, dry your carpets, floors, walls and furniture to restore your home or office to its original condition or even better. We perform restoration services for both residential and commercial properties.

No job is too big or too small for us. Since we work with the insurance company, but not for the insurance company, our commitment is to you, the property owner and your needs. Restoration 1 will take complete care of you and guide you through the entire process of getting your property back to normal as quickly as possible.

* Water Damage Restoration * Sewage Cleanup * Flood Pump-out & Extraction * Mould Remediation * Fire & Smoke Cleanup * Leaking Basement * Wet Basement Repair * Storm Response

CATEGORIES
Fire & Water Damage Restoration
SERVICES
* Water Damage Restoration * Sewage Cleanup * Flood Pump-out & Extraction * Mould Remediation * Fire & Smoke Cleanup * Leaking Basement * Wet Basement Repair * Storm Response
SPECIALITIES
At Restoration 1 all of our technicians are fully trained and certified by the IICRC and IAQA to ensure they have the expertise to provide the highest level of service to you.
WEBSITE
http://london.restoration1.ca
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cash, Cheque, Insurance Claims
LICENSES
WRT, AMRT, FSRT
MEMBERSHIPS
IICRC & IAQA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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