Drain 1 Plumbers Inc.

Drain Services
114 Saturn Road Toronto ON M9C 2S6
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Drain Services
Drain 1 Plumbers Inc.
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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Drain 1 Plumbers Inc.

Average customer rating:
9.8 10 (91 reviews)

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Private User
Private User
Private User reviews Newmarket, ON
10/10

Toilet plugged

Called Drain 1. The plumber called back within an hour. We discussed problem on the phone and the fact that there was no rush. The plumber gave me a minimum estimated cost. He arrived the next day at the agreed time. He snaked the toilet , cleared the blockage. There was no mess or cleanup required on our part. He left me a business card if there was any future problem. All done quickly and efficiently.

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Company Response

Thank you for your kind review!

Paul and team at Drain 1 Plumbers,

416-455-1122

Private User
Private User
Private User reviews Burlington, ON
10/10

Fast and Honest Service

We had an emergency main sewer blockage, Pavlo and his team were very quick in diagnosing and fixing the problem.

The work involved tracing the location where the underground pipe broke due to tree roots, moving the basement bathroom vanity, excavating the foundation, replacing the pipe and putting everything back in place. All within 4 Hours.

After the work the clean was so good, no one can tell the place was excavated 3 ft down.

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Company Response

Thank you for your excellent review.

It was our pleasure to work with you to repair your drains and leave your home as we found it! Your plumbing will now operate more efficiently and of course, this comes with a 25yr warranty on all your buried plumbing.

Happy to serve you!

Best Regards,
Paul and Team at Drain 1 Plumbers
416-455-1122

marini
marini
4 reviews Toronto, ON
10/10

Sump Pump install

Paul and his crew were fast and efficient. They found the best possible solution for me and got the job done quickly. On time and on budget. I will definitely use them again and would recxomend them to anyone in need.

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Company Response

Thank you for your great review.
It is always our pleasure to help our clients achieve the best solution possible on budget!

Best regards, Paul and team.

Sean in Oakville
Sean in Oakville
1 review Oakville, ON
10/10

Roots in drain

When I called to make an appointment I had no problem setting a date.
The plumber showed up promptly on the time agreed and proceeded to get working on the drain issue.
While working on the drain he explained what was going on and offered advice as to how to fix it in the future but got to drain running for now.
Would recommend and use again.

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Company Response

Thank you for your great review
Paul
4164551122

lizwoods
lizwoods
1 review Toronto, ON
10/10

Plumbing issue

We had an major emergency during a blizzard. Drain 1 Plumbers came out to our home very quickly and did not leave until they found the cause of the problem. A temporary fix was put in place until they could return the next day. At all times they were prompt, professional and worked carefully to keep our home clean.

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Company Response

Thank you kindly for your excellent review. It is our pleasure to provide you with the best service possible in any weather conditions. Manufacturer warranty on parts and a 25 yr warranty on outdoor drain work! Inspection plus rebates from the city on backwater valves.

Best Regards,
Paul

Private User
Private User
Private User reviews Oakville, ON
10/10

Kitchen sink clogged

My kitchen sink clogged. I left a message and Paul replied my message within an hour. The sink was fixed quickly and the kitchen was left clean.
I appreciate the work for fixing and cleaning.

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Company Response

Thank you for your great review. We always strive to leave our customers space as clean or better than when we arrived.
Kind Regards,
Paul

Main in Toronto
Main in Toronto
1 review Toronto, ON
10/10

Replaced Drainage Pipes in 100+ year old house

Problem: Sewage lines blocked, hardly draining. Old downtown TO house.
Paul and his crew ( 5 men worked on job) reacted swiftly. Identified problems using modern tech. (visual sewer and pipe scans). Removed and replaced old cast-iron 'stack' and clay sewer pipes where needed. Arranged city permit, plumbing inspector and rebate form for sewer Backflow valve. Dug inside and out (in freezing cold), replaced taps and drains for laundry etc. Cleaned and put everything back to normal in just a few days. Use of plumbing was not interrupted for more than an hour. All at a fair and reasonable price.

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Company Response

Thank you Tom for the excellent review.
It was our pleasure to work with you and repair your aging sewer pipes. Your plumbing will now operate more efficiently and of course, you have a 25yr warranty on all buried outside plumbing. Plus you will get a rebate for your sewer backflow valve!

Best regards, Paul and team.

joy
joy
2 reviews Mississauga, ON
10/10

Water shut off valve replaced

The work was very fast and professional.
The guys were very pleasant and friedly.
They cleaned up and tested the work before leaving.
I highly recommend this company and will call them again for all my future plumbing needs.

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Company Response

Thank you Joy for this great review we would also like to thank you for trusting us to do a job for the second time. It was a pleasure working with you and we hope you never have any future, issues but if you do, we will be happy to help.
Paul 416-455-1122,

Jason
Jason
2 reviews Toronto, ON
10/10

Frozen water pipe due to extreme cold.

Woke up to no water pressure in the whole house. Called around to numerous plumbers and was told they were all booked due to the extreme cold and couldnt help including the city. Called drain 1 and Robert showed up within 45 minutes. Diagnosed the problem as a frozen water line coming from the main and went straight to work to thaw it. Robert was amazing telling me what he was doing ever step of the way and said he wouldnt leave till the water was running again. Needless to say he fixes the problem and my water has been great since. Thank you robert and drain 1. Customer for life.

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Company Response

Thank you Jason for your great feedback
Paul
4164551122

Wilbrich from Toronto
Wilbrich from Toronto
5 reviews Toronto, ON
10/10

Outstanding Service

It was a Sunday when our basement floor drain backed up. This wasn't the first time so I had a few names that I could call Monday morning but I decided to email Pavlo immediately rather than wait to call. He answered my email in 20 minutes! He was in my house ON SUNDAY within an hour! Oh, and for Pavlo and some of us, it was Christmas Eve! He did an immediate temporary fix and provided a quote for the permanent solution which I knew was excavation outside. This was completed by his great team on the following Tuesday and Wednesday. And all at a very fair price. Unbelievable service! If you need a plumber, you owe it to your self to contact Pavlo at Drain1. You will not regret it.

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Company Response

Thank you for your great feedback
Paul 4164551122

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain 1 Plumbers Inc.

Drain 1 Plumbers is a customer focused company established by experienced plumbers with almost 30 years of combined experience that was gained by working for biggest plumbing and mechanical companies in North America.
We see the good and the bad...and we are committed to using this experience and industry best practices to provide customer centric, timely, reliable and high quality service.

Our customers are always satisfied and know that we give our 100% since we care for each and every job as if we are doing it in our own house. There is no job that is too big or too small for us! We treat each and every job and customer with honesty, respect and with customer’s best interests in mind.

♦︎ Outstanding service!!!! ♦︎

We are the challengers in the industry committed to providing pleasant and timely services as well as professional repairs and honest advice. We strive to be trusted plumber to our clients so they would not be afraid to recommend us to their friends and family and introduce us as "My Plumber".

Highly professional, experienced plumbers at your earliest convenience
✔ Fully licensed and insured
✔ Uponor certified
✔ Written Guarantee
✔ Reasonable rates
✔ Free estimates
✔ Competitive and negotiable prices
✔ Same day appointments
✔ 100% satisfaction guarantee
✔ 15% Seniors discount
✔ 10 % repeat customer discount

CATEGORIES
Drain Services and Plumbing
PRODUCTS
City rebates - City of Toronto Rebate up to 3400 - Peel Region Rebate up to 800 - City of Hamilton Rebate up to 2000
SERVICES
- Any Clogged Drain Sewer Backup Clearing - Underground Drain Repair, Fixing and Repairing of broken pipes - Water Jetting /Power Washing - TV Camera inspection and Pipe Line Location - Backwater valve installation - Sump Pump installation Plumbing Service Includes: - Any Leaky Faucet repair or replacement - Installation of new Toilets, Sinks, Shut off valves - Leak Camera Detection and repair - New Bathroom rough ins - Proper solution to any plumbing problem - New water service to your house, copper pipe - Frozen pipes - Thawing pipes - Fixing burst piping - New house rough ins Kitec pipe removal and replacement - Kitec pipe removal - Kitec pie replacement - New Uponor plumbing installation - 25 years warranty on Uponor plumbing - Clean job site, efficient installation, finish drywall. - Free, non obligation same day quotation.
SPECIALITIES
☆ The Best Service In the City ☆
WEBSITE
http://www.drain1.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
◉◉ Visa, MC, Check, Cash, Etransfer ◉◉
LICENSES
Master Plumber, Uponor Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
65
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years Warranty
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