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Reviews for A Smart Roof Ltd

Average customer rating:
10 10 (18 reviews)

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Sam in Toronto
Sam in Toronto
1 review Whitby, ON
10/10

A SMART ROOF LTD. - Best Roofing company in Durham Region Period!

From the initial consultation with Caroline, to job completion, my experience with A Smart Roof Ltd. was exceptional. Caroline met with me promptly after setting up an appointment, showed up with samples and discussed options etc. After booking, I was kept up to date with time lines or delays (due to weather). Alan and his crew showed up on time, were very professional, ensured surrounding property/ landscaping was protected and explained the project and expected time to completion.
After completing the roof, the crew cleaned up and ensured there was no debris or nails left behind (using a magnetic broom). We are extremely satisfied with our roof & would highly recommend A Smart Roof Ltd. to our friends and family. Great honest service at an affordable price!
Thank you Caroline, Alan and the crew @ A Smart Roof Ltd.

Sam Barbaro

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Company Response

Sam, thank you so much for taking the time to leave this excellent review. We really appreciate your hospitality and business. Your family went over and above to supply my crew with beverages and snacks , they were All so appreciative.

Alan Smart

Zeenath in Toronto
Zeenath in Toronto
1 review Whitby, ON
10/10

Roof leak

Had a leak on my roof, Al fixed it for us. Very professional, knowledgeable and great work. I will highly recommend him for his expertise and timely execution of work.

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Company Response

Thank you for the great review , good luck in your new home .

Private User
Private User
1 review Markham, ON
10/10

Replacement of roof shingles

Al and team did a great job on the shingles and improvements to vents, flashings, etc. Roof looks great and they did a superb cleanup after the work. Did the job in a single day even though they got a late start. Much better service than other roofers I have used.

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Company Response

We appreciate you taking the time to write such a nice review.

Will H
Will H
2 reviews Toronto, ON
10/10

April windstorm Victim save by A Smart Roof LTD.

The April windstorms tore off huge chunks of my roof along with my attached neighbor. I got several quotes, all within $800.00 of eachother, however Caroline provided a very comprehensive, inclusive quote and was referred to me my a very good friend. She included 2 sheets of plywood automatically, and clearly stated additional costs (if required). All email communication was very prompt, scheduling of my replacement roof went EXACTLY as promised and planned. In fact, about 1 week prior to our scheduled date, when weather was more known, they were able to advance my date by 1 day, and completed the entire job (2 roofs) in 1.5 days. I have to tell you I didn't see fancy trucks, and fancy uniforms but this company showed up promptly, professionally, and did exactly what they said they would when they said. I love my new roof and I feel I am no longer a victim, rather lucky this happened - as my roof was 14years old and was soon in need of replacement. I highly recommend this company, they know their stuff and did a very clean and professional job after tarping/and protecting my property during the entire process.
Thanks Al, Caroline and A Smart Roof Ltd. You will have my recommendations to any and all who express the need for roofing going forward.

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Company Response

I can't thank you enough for your kind review Will. Alan and I appreciate that you were a referral and take pride in providing personal service to all our customers from beginning to the end of the job .

French in Oshawa
French in Oshawa
1 review Oshawa, ON
10/10

Roof

If you want the best look no further. I have just completed a whole house Reno. I have seen it all!! A.Smart roof came to us from a recommendation from a friend; I have since referred them to about 8 completed jobs of satisfied customers. We went with an upgraded beautiful lifetime roof AMAZING. They came on time and finished the job, provided professional help in selection of colour and styles; they did a fantastic job and followed up. WOW!! With a price was very fair and quality above and beyond. Believe me service is everything, I promise you Caroline and Al will provide you with that. If you need to speak to me or see our roof let Caroline know I would be happy to show you.

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Company Response

Thank You Diane for the review it was our pleasure to work with you and jim on your roofing project.. still one of my favorite roofs we have installed .

Matthew
Matthew
13 reviews Toronto, ON
10/10

Shingle repair, replacing roof vent

A Smart Roof was a great company to hire and work with. With the major wind storm that wrecked havoc on many roofs in the area, Alan and Kevin were able to come out within a day of scheduling.

After sending pictures of the damage via email, I was given a quote online and received a prompt call from Carolyn to book us into the schedule. When Alan and Kevin arrived, they took a quick look, set up, replaced the shingles that had flown away, removed our busted turbine vent and replaced with another, and even did some caulking in places on the roof that seemed to require it. They cleaned up well afterwards and the work was done within the hour.

Before writing this, I literally just recommended A Smart Roof to a friend of mine due to some roof issues he was also having, as I would definitely recommend them. Thanks Alan, Carolyn and Kevin!

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Company Response

Matthew,
Thank you for the great review.
You were a pleasure to work with and we certainly appreciate the kind words and referrals.

Alan Smart

SherryC in Pickering
SherryC in Pickering
1 review Pickering, ON
10/10

Roof repair

After the big wind storm there were thousands of people with damage to their roof. Al and his team pulled out all of the stops to help everyone possible. Thank you Al, Caroline and the Smart Roof team for making it work.

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Company Response

Sherry,
Thank you for your positive review and kind words . It means a great deal to us .

Lois
Lois
5 reviews Richmond Hill, ON
10/10

Fixed Shingle Damage

Had shingles blow off during the recent severe wind storm. Carolyn very promptly called to set upu a time, and Al arrived on schedule and assessed & repaired the damage. Very professional & nice people, with great responsiveness & expertise. Would definitely call again.

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Company Response

Thank you Lois & Kevin. We know how frustrating and inconvenient it can be when these things happen. Our goal is to provide fast service and peace of mind knowing you can always rely on us to get the job done right. Thank you again for your kind review.

Stephen  from Toronto
Stephen from Toronto
3 reviews Toronto, ON
10/10

Roof Replacement

I was referred to A Smart Roof by several neighbours who have had repairs and replacements over the last few years by them. From the initial call to the consult, I knew I was in good hands. The crew showed up, and did a phenomenal job. They were courteous and very thorough with the clean up. The roof was completed in one day and it looks fantastic.

Thank you !

I will definitely be referring you to my friends and family.

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Company Response

Thanks for the awesome review, Stephen , We work hard to meet our customers expectations , and we’re happy to hear we hit the mark for you.

Wendy Stevens in Whitby
Wendy Stevens in Whitby
3 reviews WHITBY, ON

First Review

10/10

The best!

My first experience was 10 years ago when A Smart Roof replaced the entire roof. Service and quality were excellent. My current house has an older roof and this crew has been out 3 times for repairs: once for a leak, and twice after the last two ice and wind storms. Each time I have been prepared to have a new roof installed, but each time Al has said that the repairs would be sufficient and so much cheaper than a new roof. The shingles are in good shape: it was the original install by an unknown company that has been at fault. The response time from A Smart Roof in all cases has been literally within hours, the price reasonable and I wouldn't even consider taking my business anywhere else.

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Company Response

Thank you very much Wendy for your business. It has been our pleasure working for you and appreciate the very kind review.
It is great to hear how happy you are with our service, our goal is not just to sell a roof, but to make sure we explore every cost effective option first. Thanks !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A Smart Roof Ltd

With over 20 years of experience, Alan and his team are dedicated to providing customers with an exceptional experience. We know that dealing with contractors is not fun, often time consuming and let's face it, we generally don't trust them. We pride ourselves on our competitive quotes, quality workmanship and excellent customer service. Alan's team will make sure you know exactly what the process is, what materials will be used and the timeline you can expect.

We service all of the GTA, and provide full or partial roof replacement, flashing, and emergency roof repairs.

*We also offer a referral incentive.

CATEGORIES
Roofing
PRODUCTS
Fibreglass Shingles and More
WEBSITE
http://homestars.com/companies/2867269
YEAR ESTABLISHED
1997
PAYMENT METHOD
Cash and Cheque
LICENSES
Working at Heights and all Safety Certifications
MEMBERSHIPS
HomeDepot Preferred Installer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Years on Workmanship PLUS Manufacturers Limited Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.