The process of getting an accurate quote took several attempts. I had to repeat verbally and I several emails exactly what I wanted painted before the quote was right. It took 5 attempts to sort out the quote and what was to be included or excluded.
Having said that, the actual painters were great. They showed up on time and took care with the prep work. Painting went smoothly and the cleaned up after themselves. Nick and YK were great.
I would recommend the company, but advise you to read the quote carefully and check what is included/excluded to ensure you get what you want before signing on the dotted line.
- Company Response
This is exceptional feedback CLW. Thank you for taking the time to share it with us to help us WOW our customers more than we already do. Luis, the Territory Sales Manager who did your quote was a new employee at the time learning how to work with our highly detailed estimating program. He is a very detail oriented individual which is why our painters and customers love working with him. Our apologies for the initial frustration...but THANK YOU so much for reading your quote in detail. I assure you Luis has not made the same mistake since.