Fix Appliances Ca

Appliance Repair
Aurora ON L4G 1M5
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Appliance Repair
Fix Appliances Ca
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Reviews for Fix Appliances Ca

Average customer rating:
9.5 10 (1297 reviews)

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Razel in Brampton
Razel in Brampton
1 review Brampton, ON
0/10

Refrigerator

Technician came in. Looked at it for 5 to 10 minutes told me that nothing he can do unless he changes a temperature dial(switch) so he can test the unit. It would cost $350 plus tax. Well is there something he can do to show me that that would be the problem because all i saw him was on the phone playjng with the switch, on off. Did not even take a multimeter out to check the part or do anything to convince me that his hypothesis makes sense...

Approximate cost of services:
$75.00
1 of 1 people found this review helpful.
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Company Response

Hello Razel in Brampton, Thank you for taking the time to post a review. We apologize that you did not experience services to your standards. All of our technicians are licensed, experienced and highly professional. After looking through your file, the estimate that was sent to you was detailed and explained thoroughly in regards to parts and labour. We hope to make it up to you in the near future and always strive to provide the best appliance repair service experience possible. Fix Appliances Ca Team.

Private User
Private User
Private User reviews Richmond Hill, ON
0/10

Not trustworthy

I don't recommend this business, not trust worthy. They components from my old dishwasher to install the new dishwasher. Also, Oleg installed my gas range, he told me he would use a new gas hook up but didn't and tried to get away with it, I noticed he didn't use new hook-up and called him out on it. If you're purchasing items from Brick/Leons get their techs to do the install, you'll rest assured knowing they did the job right and didn't cut corners trying to rip you off on a $20 gas hose to endanger your family.

Approximate cost of services:
$350.00
0 of 1 people found this review helpful.
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Company Response

Thank you for choosing Fix Appliances. We always install new components that are sealed and certified by the manufacturer. Regarding the gas range installation, we utilize brand new gas line hook-up as well as brand new flex hose as required by the Technical Safety Standards Act. We always ensure that any home appliance repair or installation is done to the highest quality standards. Due to the anonymous nature of your review Fix Appliances is unable to verify and access the validity of your complaint. If you have anymore questions or concerns or require any further assistance please contact us at 1-888-242-0777. Thank you. Fix Appliances Ca Team.

Unhappy Mississauga in Mississauga
Unhappy Mississauga in Mississauga
1 review Mississauga, ON
0/10

Long delays, poor warranty

If you are looking for timely repairs, done in one visit and a proper warrant, go somewhere else. My dishwasher needed repair. I called in and wound up in an automated queue. I hung up. They called me back a couple of hours later and we made an appointment that had a longer delay than I would have liked. When they came, I needed a part, which had a three to five day delay. I asked for the part number so that I could try to source the part with less delay. They did not give me the part number. They called and informed me that if I got the part they would not guarantee it. I told them to proceed. On day, five I called in. They were expecting the part that day. Great, let’s book an appointment. No, not until the part comes in. On day six, they call that the part is in and I my appointment will mean an additional three days. Finally, it is fixed. I found out that my warranty with them is one month on parts an three months on labour. The part comes with a manufacturer’s one-year replacement warranty. I asked them for their receipt for the part in case I needed a replacement. There was no response.

Previously I had them repair a fridge. It was not fixed on the first visit and required a second visit.

Approximate cost of services:
$365.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We carry common parts with us in our vehicles, however, we cannot carry all the parts for each appliance, which is why we have to order parts from our supplier. In some cases the parts can take a few business days to arrive to our head office, this is why there was a slight delay in the repair of your appliance. We are happy that your appliance was repaired and our warranty is industry leading as we do not charge for subsequent visits, as was required in your case. Thank you for using Fix Appliances Ca.

0/10

washing machine nightmare

Called about problem with washing machine. Got quoted a price and that it would be 3 days for part to come in. Gave $100 deposit. 5 days later nothing. Called and they said they couldn't get the part from one place - going to another. 3 days later nothing - so frustrated. Called again and said I needed it fixed. Arrived to fix it on Day 10. Paid $225.00 more for part and service. Told there may be further issues some time later on but good for now. Did a load of laundry...lots of noise. Did one more load and same that was wrecked initially was worse now. Called and they said they would give a quote to fix what was wrong now. No quote. Called again and quote finally came in $960.00 (along with the initial problem $325.00) WENT AND BOUGHT A NEW MACHINE!!! Would never recommend or use this company again! Hopefully others don't have the same headache, frustration, disappointment and loss of money like we did!!!

Approximate cost of services:
$325.00
0 of 1 people found this review helpful.
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Company Response

Hello and thank you for your feedback. We're sorry you were disappointed in our service but we would like to clarify the situation in order to avoid a misleading information. You contacted our company for the estimate to replace the rubber seal on your washing machine only and you refused the diagnostics. We provided you with the quote and you agreed. Our technician arrived and installed the rubber seal without diagnostics as agreed. Our technician verbally warned you that if something else wrong with the appliance he wouldn't know since you decided that you need only rubber seal replacement and refused the diagnostics. Some people decide to avoid a professional diagnostics and think they know exactly what the issue is, unfortunately they are not always right as the situation with you. Thank you Fix Appliances CA Team.

MB39 in Toronto
MB39 in Toronto
1 review Toronto, ON
0/10

Dishwasher "Repair"

Called based on homestars reviews, dishwasher not diagnosed with technician - he said re-install it? Called Maytag and had their technician come out to diagnose and replace 2 parts 2 days later. Called and explained, he said he would refund me the service call if I provided a bill from the other company. I did - then I am told, "sorry, not so sorry we won't refund you." Call the manufacturer next time and get someone recommended.

Approximate cost of services:
$80.00
0 of 1 people found this review helpful.
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Company Response

Hello MB39 in Toronto,
We would like to thank you for your review!
Our technician diagnosed your dishwasher almost half a year ago, the unit tested ok and had no issues. The technician noticed that the dishwasher wasn't installed properly by manufacturer requirements and recommended to call us again if the same issues will occur again.
You've emailed us an invoice from Whirlpool that your dishwasher was repaired about one month after our service call. The invoice has no description on what was done and unfortunately you never contacted us since the service call was done to let us know that you have an issue with the dishwasher.
We apologize what appeared to be a simple repair became complicated but this was not a fault of the technician. We attempted to explain this to you however you did not agree with us.
Thank you Fix Appliances CA Team

0/10

$200 to fix a dishwasher door that won't close?

Our dishwasher was working, but the door wasn't closing properly. I understood that there was a $75 fee for the service call that would be rolled into the cost of repair. The repairman arrived 30 minutes late (with no phone call explaining why, nor any explanation for his lateness when he arrived), looked at the dishwasher and said that it would be $200 to fix it IF no parts were involved. We said, "good bye." After paying $75 for the visit.

Approximate cost of services:
$75,200.00
0 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to write your review about Fix Appliances. We are extremely surprised to hear about these concerns, as we take customer service very serious and we are unable to locate any records for your service. If there is any way to resolve this issue, please feel free to contact us directly, and hopefully we can find a fair way to move forward. Thanks again! Fix Appliances CA Team

STEVE in Mississauga
STEVE in Mississauga
1 review Mississauga, ON
0/10

Unacceptable. 1 Month Warranty of a replaced part

Tech's order new Thermostat. Installed after 5 day wait. Ran fine until last week. Emailed the issue. Was told there is ONLY a 1 month Warranty on the part. Really?? Not accepatble, given all there " Satisfaction" statements etc. Do not bothere with them. Get the Manufacturer to recommend a company/

Approximate cost of services:
$600.00
0 of 1 people found this review helpful.
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Company Response

Thank you Steve in Mississauga for your feedback! You're correct, it's a one month manufacturer warranty on the part, unfortunately we don't make parts, we repair appliances. Fix Appliances CA Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fix Appliances Ca

FIX Appliances CA believes everyone deserves high-quality and reliable home appliance repair service, and we’re proud to provide that to residents of the GTA and southern Ontario.

Professional Expertise

Locally owned and operated, we expertly service over 30 brands of refrigerators, stoves, washers, dryers, dishwashers, range hoods and other household appliances utilizing the skills of a quality team of trained, professional appliance repair technicians. Each specialist is fully licensed and holds public liability insurance for your peace of mind.

Satisfaction Guaranteed

With over 15 years of repair experience, FIX Appliances CA has earned a high level of customer satisfaction and loyalty by delivering superior in-home service. When you contact us for your household appliance repairs, we’re sure you’ll join our growing list of satisfied customers and be pleased to refer us to your family and friends.

High-Quality Parts and Service

We are known in the community for using high-quality parts, so all our repairs are dependable and long-lasting. In addition, all our services are backed by comprehensive parts and labour warranties, so you’ll always be assured of receiving the best possible products and workmanship. Backed by an excellent support staff and trucks fully equipped with the latest technology, equipment and parts, our technicians will do their best to complete your appliance repair in one service call.

CATEGORIES
Appliance Repair
PRODUCTS
Fix Appliances CA ™ is providing Residential Home appliances Repair and Installation services on client side.
SERVICES
TSSA licensed to repair and installation of Gas, Electric and Induction appliances, including refrigerators, wine coolers, freezers, dishwashers, washers, dryers, stoves, ovens, cooktops, ranges, microwaves, top range hoods, outdoor gas grills and more. Residential and Commercial.
BRANDS
Fix Appliances CA ™ is authorized repair service for most home appliance manufacturers. We service over 70 brands of appliances, so if you own appliances from different brands you don’t need to call two companies. Most of our repair bookings are attended on the same day. AEG, AMANA, BOSCH, DACOR, FRIGIDAIRE, GE, ELECTROLUX, INGLIS, VIKING, JENN-AIR, KENMORE, KITCHENAID, LG, MAYTAG, MIELE, SAMSUNG, SUB-ZERO, THERMADOR, WHIRLPOOL and many more...
SPECIALITIES
Our Fix Appliances CA Technicians are licensed gas fitters with current and updated Technical Standards and Safety Authority (TSSA) certificates.
WEBSITE
https://www.fixappliances.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
40
RETURN POLICY
30 days
PAYMENT METHOD
Cash, Debit major Credit Cards
LICENSES
G2 - Gas Technician Certification, ODP
MEMBERSHIPS
TSSA
LIABILITY INSURANCE
Yes
DIPLOMAS
Humber College
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
99
BONDED
Yes
PROJECT RATE
$$
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Covered by up to 1-year warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.