It would not be too harsh to label this outfit as a Groupon-based sham. After signing the contract for services, they never showed up despite repeated calls and emails when snow was actually accumulating. The IVR sounded professional but led to absolutely no service agents. Shortly after I signed up, they folded completely and have not been heard from since. If you run across any services being offered by one "Adam", run in the other direction. As far as I can tell, he's the author of this sham.