Purchased a voucher for duct cleaning from Living Social Deals (normal deal was $69). When they came, they completely refused to perform the service unless I paid them $450 to clean my HVAC units first. When I asked for a refund, they only offered 50%. Neither their refund policy or condition for the HVAC units to be cleaned to their liking had been stipulated in the voucher prior to purchasing. When I escalated to the Better Business Bureau, Inline tried to blame Living Social for not refunding me when really, they should have. Also very difficult to schedule a follow-up appointment and they stood me up at the last appointment. Very dishonest and tried to get me to pay hundreds more than what I originally paid. I'm out $63 in the end.
- Approximate cost of services:
- $63.00