We had a very big move. The crew they sent was great. We ran into issues that were not intentional. Things always happen in a move. When things came up the leader of the crew Alex always communicated with me and the management to make sure that things would get taken care of. The owner Aaron even showed up to ensure everything went smooth. At the end of the day they addressed all the issues honestly and fairly and very responsively. It is very refreshing to see a company that takes accountability and truly cares enough to make sure that their customers are taken care of. Thank you Aaron, Colin, Alex, Nathan and the rest of the New Era crew. I would hire them again and highly recommend their services
- Approximate cost of services:
- $3,200.00
- Company Response
Hi Ken
We really appreciate your kind words, we believe as a company the most important thing is to take accountability. We truly hope you enjoy your new home. And we will pass along your message to Alex and Nathan.
-New Era Moving Services Team