When my husband and I were looking to purchase a hot tub for our home, we visited every hot tub company in town.... and Premium was the place that we went back to and bought. You couldn't find a company that treats you better! They are the best. They work with you to find out what is going to suit your family the best, and their knowledge of their products is incredible. We are so glad that we went back! The service we have had over the past four years has been just amazing, and we recommend people to them all the time. A 10 out of 10 from us!