Dishonest! Price and weight doubled between pick-up and delivery!!
Between pick-up and delivery, the weight (and so the price) of our stuff magically almost doubled! (from 1200lbs to 1900lbs!)
We weight everything carefully (my wife worked in shipping) and we get approximately 1200lbs of stuff we were moving from Montreal to Vancouver.
We have never been told when the truck gonna arrived until we called ourselves the very day of the delivery, and when it arrived without notice our stuff weight was magically 1900lbs!!!!!! (plus charges we never heard of before delivery!). We have also never been told of this, we discovered it at the delivery.
We called the head office to get explanations but they threaten us to charge us for making the movers waits, with also additional charges for a second delivery and a rescalling if we refused to pay!
As they refuses to give us our stuff previous payment, we were completely hostages for them as they got all our belongings.
We are sure of the weights of our stuff. In our opinion, they have been completely dishonest!
DO NOT MOVE WITH THEM!
- Approximate cost of services:
- $1,400.00