My City Movers

Moving & Storage
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90%

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Reviews for My City Movers

Average customer rating:
9.5 10 (156 reviews)

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Craig Gottfred in Surrey
Craig Gottfred in Surrey
1 review Surrey, BC
1/10

Move of 2 Bedroom Suite

I am a single person and expected my move to be reasonably quick. The company provided one experienced mover and 2 inexperienced movers. I was about 90% packed and the mover assured they had packed many houses. I found their method of packing was to grab bags like my grocery bags and throw stuff in and then add these to various open boxes. This meant when I got to my new place I had to open and go through each box to find things, which took days. During the move, it was raining and the movers left boxes out in the rain during loading and unloading. As well, they continuously complained that they did not expect the move to take this long. The inexperienced movers refused to stay on the mats, walking on the carpets with wet shoes, even after they were told my the head mover and myself. Myself and a friend of mine assisted with loading/unloading and yet the move took 7 hours. When they were completed I indicated I wanted to talk to the owner prior to making payment. The head mover was very aggressive and belligerent and would not leave without receiving payment. He had also told initially he would charge less for the experience movers and there was no reduction. The only positive is that nothing was broken.

1 of 1 people found this review helpful.
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Shawn
Shawn
1 review Surrey, BC
10/10

Moving

We hired them to move us into our new home, they showed up an hour early and finished 1/2 hour early. Nothing was damaged and they were very helpful and polite. All round great experience.

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Company Response

Hi Shawn,
Thank you for leaving us a review and for your kind words! We take great pride in the amount of care and detail we put into each item that we move, and we are delighted that you are so happy with our services. As you've seen, our movers will take the time to carefully wrap each item so that they are kept in perfect condition while in transit or in storage. Our movers truly care about our clients and their valued possessions, and it shows in the way they wrap and move each item under their care. We look forward to helping you again with any packing, moving or storage needs in the near future! All the best from My City Movers Team.

MT
MT
1 review Surrey, BC
10/10

Moving

The crew was fabulous and on time. Very efficient and respectful of our property. I would highly recommend!

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Company Response

Thank you for taking a moment to leave us a review! We take great pride in providing exceptional services to all our clients, from the moment you call us to the actual move or pack. Our professional moving crews will always go the extra mile to ensure that your possessions are well taken care of and arrive safely to their destination. It was a pleasure assisting you with your move! Let us know in the future with any packing, moving, or storage needs, we are always happy to help! All the best from My City Movers team.

Derrick C.
Derrick C.
1 review Burnaby, BC
10/10

Move

I was very happy with hiring My City Movers. They had 3 guys to help move out of our 1 bedroom and den condo. They wrapped all of our items with care and were out within 60 minutes.

All of our items were safely delivered to our new home without any scratches on the walls or anything broken.

We had to deliver another few items to a third location and they also helped swap some. Furntitue from the basement to the upstairs living room. They started at 930am and were done by 230pm.

They were very efficient and I would definitely hire them again for any type of move.

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Company Response

Thank you Derrick for leaving us such a wonderful review! We are beyond thrilled that you had a flawless My City Movers moving experience with an amazing crew. We strive to provide quick, hassle-free, and unmatched services no matter how big or small the move may be. If you ever need professional packing, moving, or storage services in the future, don't hesitate to get in touch with us anytime! We are always happy to help. Until then, all the best from the My City Movers Team.

jay
jay
1 review Surrey, BC
9/10

Townhouse to house

Well prepared and on time, even a few minutes early. We got the move done in the time I thought we could and no extra hours involved. No fuss.

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Company Response

Thank you from all of us here at My City Movers. It was a pleasure to do your move. Happy to hear we did such a great job for you and wish you all the best!

iamradiantrose
iamradiantrose
1 review Surrey, BC
10/10

Moving my precious house contents

The boys arrived a few minutes early and very quickly loaded up my contents. They carefully wrapped the furniture and my printer and everything arrived without a scratch. They were polite, helpful and fast. No wasting time for these guys. They made sure the placed things exactly where I wanted them. I really appreciated their considerate nature.

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Company Response

Hello Jean.
Thank you very much for moving with My City Movers. We really appreciate you trusting us with your move and we wish you all the very best in your new home. Thank you for the kind words about movers. Warm regards, My City Movers team.

nanlab68
nanlab68
1 review Port Coquitlam, BC
10/10

Moving Service

I required movers within an 18 hour time period. These movers were professional and got me two movers and a truck within that time. The movers were at the address given at the time I had booked and were pleasant and professional. They worked hard and quickly and the move went smoothly. We would hire them again and recommend them to my friends.

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Company Response

Thank you so much for your great review. It's very much appreciated. We hope you are settling just fine at your new home.
All the best and thanks again, My City Movers team.

key3
key3
1 review Surrey, BC
10/10

Move

Wonderful, quick, professional and nice. Very helpful and courteous . Definitely glad we used My City Movers

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Company Response

Thank you very much for taking time to submit this amazing review. We are very happy that it all went well during the move, our guys are the best! All the best and thanks again, My City Movers team.

riddellgg
riddellgg
1 review New Westminster, BC
8/10

Movers

The guys were hard working, careful with my stuff and professional. I would recommend them.

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Company Response

Thanks for the great review, we really appreciate you sharing your experience and are happy to know your experience with our company was a positive one.. It was a pleasure helping you out with your move. All the best from all of us!

dlhoddinott
dlhoddinott
2 reviews Delta, BC
10/10

Relocating a large wooden shed.

This is our second time using My City Movers and again, they did a fantastic and quick job. The quality of their work is consistent and reliable. We feel comfortable recommending this company to friends.

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Company Response

Thank you very much for taking the time to fill out your thoughts on our company and how we took care of you. We'll be sure to pass this along to your crew. Thanks for your business. Warm regards, My City Movers team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about My City Movers

MY CITY MOVERS LTD is one of the fastest growing companies in British Columbia, all due to the exceptional service at a very affordable price. As Movers in Vancouver we provide packing services, local and long distance moving, delivery services within the Lower Mainland, storage, overnight storage and more..Our moving team is dedicated to working with you personally form the early stages of your move to move in day, we ensure a smooth and stress free relocation.
Please call us anytime!
Toll free: 1833-MCM-MOVE/1833-626-6683
Cell: 7788867271

CATEGORIES
Moving & Storage and Self Storage
PRODUCTS
Moving, Relocating, Packing, Unpacking, Wrapping
SERVICES
Local moving, Long distance moving, Residential moving, Commercial moving, Piano experts
BRANDS
My City Movers
STYLES
Customer Service
SPECIALITIES
Commercial, Residential, Household moving, Grand Pianos
WEBSITE
http://mycitymovers.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Visa, Mastercard, Amex, Money transfer
LICENSES
SURREY BUSINESS LICENSE
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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