My City Movers

Moving & Storage
16518 60 Ave Surrey BC V3S 1S9
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94%

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Reviews by rating (past 12 months)
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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for My City Movers

Average customer rating:
9.5 10 (207 reviews)

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Private User
Private User
Private User reviews Vancouver, BC
5/10

Great move, horrible fee estimate

Movers were excellent - friendly, careful, very good. Nothing broken, no scratches. BUT, the cost for the move was MORE THAN DOUBLE the estimate they provided. When I complained they said an estimate is not binding and is just an estimate, and then blamed me for not being organized. When they gave the quote I thought the quote seemed low but they said 'we do this all the time' - that sounds quite different than 'our estimate is not binding'. Oh well - great move but now I'm stuck with a huge bill I wasn't budgeting for... So move was 5/5 but service was 0/5 thus the 5/10 review.

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Private User
Private User
Private User reviews Surrey, BC
10/10

Moved furniture to two different locations.

The two workers were efficient and took great care. They were appropriately masked as the move took place from a seniors home.

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Company Response

Thank you very much for taking time to write a review for our company. We are so glad you chose My City Movers as your service provider. If you need anything further in the future, please do not hesitate to call us.
Have a great day!

Private User
Private User
0 reviews Chilliwack, BC
10/10

Outstanding service

My City Movers were very professional and handled our items with care. As Vancouver rush hour was approaching they even had another truck arrive to ensure our extra items could be moved that day and in a timely manner . I would use this service again and highly recommend this moving company.

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Company Response

Thanks for taking the time to share your opinion on My City Movers. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will strive to deliver great experiences consistently, please do call us again if you need any packing or moving services. All the best from My City Movers Team.

Private User
Private User
1 review Toronto, ON
10/10

movers

Amazing professional service , on time polite happy would hire them again , great job guys

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Company Response

Thank you for 10 star review! It was a pleasure to be of assistance with your move. We will be here to help with any of your future moves.
All the best,
My City Movers Team.

bonniebaptist2014 in Surrey
bonniebaptist2014 in Surrey
0 reviews Surrey, BC
10/10

Miving

The company movers were courteous, professional, affection on time move.
I would recommend My City Movers to anyone needing to move.

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Company Response

Thank you Bonnie very much for 10⭐️ review! We work really hard to offer our clients the best moving experience as possible.
We wishing you all the best in your new place!
My City Movers Team.

Sandra
Sandra
1 review Port Coquitlam, BC
10/10

Move out service and long distance move

First time using this company- I read the reviews through home stars and the Better Business Bureau- the reviews were correct! I would highly recommend them again and again. Friendly,
prompt, and professional staff, from initial contact through to the end of the move! No hidden fee’s, they’re insured, and the estimate quote they provided initially was reasonable and pretty bang on.

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Company Response

Hi Sandra,
Thanks for sharing your experience moving with us!
The entire My City Movers team appreciates your feedback and business.
We are here to help if you ever need us in the future! All the best from My City Movers team.

Private User
Private User
Private User reviews Surrey, BC
10/10

Moving Company

The crew that moved me to my new home were awesome! They were very professional and kept their cool even when the elevator in my building broke down. Nothing was damaged or broken, I would definitely use them again and recommend them to anyone.

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Company Response

Thank you for taking time to leave us a review and spread the word about My City Movers moving services. It was a pleasure to help every step of the way, and we hope to be your go-to movers in the future. All the best from My City Movers Team.

karen in Surrey
karen in Surrey
0 reviews Surrey, BC
8/10

moving

I needed movers to move my dad's things into a care home. There were 2 men who arrived on time and were very courteous & effecient. One man looked like he was a high school student and this was his summer job. They worked well together and the move took 2 hours from start to finish. My only 2 complaints were that the blankets they use to protect the furniture had leaves/fir needles & other debris on them which made a mess of the carpet. I found out why when they unwrapped the furniture at the destination. They were folded & then hrown on the ground so that they would of course pick up any debris. The only table they didn't wrap came apart at the destination & the table top fell to the pavement. Since this was a small move I would recomment them again.

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Company Response

Thank you kindly Karen for your review! We always appreciate feedback on our company and learn from each one of them.
All the necessary steps will be taken to improve the services we provide.
Kind regards!
Be safe, stay safe.
Vadim Zavialov.
My City Movers Ltd.

Mike
Mike
0 reviews New Westminster, BC
10/10

Professional movers

We hired My City Movers to help with our move. After collecting 2 more quotes from other companies we decided to hire this company and we are very happy that we did. We ordered bins on their website. Bins were delivered on time and than pick up from our new house. On the move day team of 4 movers arrived on time, they handle our belongings with care, everything was blanket wrapped. Thank you for making our move day less stressful.

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Company Response

Thank you Mike for taking time to leave us 10 star review! We wishing you all the best in your new house, My City Movers team.

Private User
Private User
Private User reviews Vancouver, BC
10/10

City Moving

Great experience! We've moved with My City Movers. Easy to book, and good customer service. Very responsive to emails, and the movers were extremely professional. Would HIGHLY recommend!

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Company Response

Thank you for 10 stars and the kind words. It was a pleasure to assist you with your move. All the best from My City Movers team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about My City Movers

MY CITY MOVERS LTD is one of the fastest growing companies in British Columbia, all due to the exceptional service at a very affordable price. As Movers in Vancouver we provide packing services, local and long distance moving, delivery services within the Lower Mainland, storage, overnight storage and more..Our moving team is dedicated to working with you personally form the early stages of your move to move in day, we ensure a smooth and stress free relocation.
Please call us anytime!

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Toll free: 1833-MCM-MOVE/1-833-626-6683

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Cell: 778-886-7271

CATEGORIES
Moving & Storage and Self Storage
PRODUCTS
Moving, Relocating, Packing, Unpacking, Wrapping
SERVICES
Local moving, Long distance moving, Residential moving, Commercial moving, Piano experts
BRANDS
My City Movers
STYLES
Customer Service
SPECIALITIES
Commercial, Residential, Household moving, Grand Pianos
WEBSITE
http://mycitymovers.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Visa, Mastercard, Amex, Money transfer
LICENSES
SURREY BUSINESS LICENSE
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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