Movers were excellent - friendly, careful, very good. Nothing broken, no scratches. BUT, the cost for the move was MORE THAN DOUBLE the estimate they provided. When I complained they said an estimate is not binding and is just an estimate, and then blamed me for not being organized. When they gave the quote I thought the quote seemed low but they said 'we do this all the time' - that sounds quite different than 'our estimate is not binding'. Oh well - great move but now I'm stuck with a huge bill I wasn't budgeting for... So move was 5/5 but service was 0/5 thus the 5/10 review.

The two workers were efficient and took great care. They were appropriately masked as the move took place from a seniors home.

My City Movers were very professional and handled our items with care. As Vancouver rush hour was approaching they even had another truck arrive to ensure our extra items could be moved that day and in a timely manner . I would use this service again and highly recommend this moving company.

Amazing professional service , on time polite happy would hire them again , great job guys

The company movers were courteous, professional, affection on time move.
I would recommend My City Movers to anyone needing to move.

First time using this company- I read the reviews through home stars and the Better Business Bureau- the reviews were correct! I would highly recommend them again and again. Friendly,
prompt, and professional staff, from initial contact through to the end of the move! No hidden fee’s, they’re insured, and the estimate quote they provided initially was reasonable and pretty bang on.

The crew that moved me to my new home were awesome! They were very professional and kept their cool even when the elevator in my building broke down. Nothing was damaged or broken, I would definitely use them again and recommend them to anyone.

I needed movers to move my dad's things into a care home. There were 2 men who arrived on time and were very courteous & effecient. One man looked like he was a high school student and this was his summer job. They worked well together and the move took 2 hours from start to finish. My only 2 complaints were that the blankets they use to protect the furniture had leaves/fir needles & other debris on them which made a mess of the carpet. I found out why when they unwrapped the furniture at the destination. They were folded & then hrown on the ground so that they would of course pick up any debris. The only table they didn't wrap came apart at the destination & the table top fell to the pavement. Since this was a small move I would recomment them again.

We hired My City Movers to help with our move. After collecting 2 more quotes from other companies we decided to hire this company and we are very happy that we did. We ordered bins on their website. Bins were delivered on time and than pick up from our new house. On the move day team of 4 movers arrived on time, they handle our belongings with care, everything was blanket wrapped. Thank you for making our move day less stressful.

Great experience! We've moved with My City Movers. Easy to book, and good customer service. Very responsive to emails, and the movers were extremely professional. Would HIGHLY recommend!