Got all my windows replaced last year. Overall it was good experience, except that the lock in the windows constantly breaks. Had to call multiple to get them replaced and once they leave .. more breaks .. locks are really bad. Wish they could just replace all of them with good quality ones.
- Approximate cost of services:
- $7,000.00
- Company Response
Dear Ahmad, thank you for taking the time to write a review. We are surprised to hear about the problem you are having with the locks, because we haven't had any lock related issues reported by any other clients. We stand behind our product and, as you know, offer a lifetime warranty. We would therefore be pleased to service you, as well as demonstrate the proper way to use the locks. Please call our office to schedule a service appointment. We assure you that we will do our utmost to make sure you're 100% satisfied.