We hired Aztech last November 2015 to repair the existing wall (which had a lot of cracks) as we just bought the house.
Two guys, that left the company a few months after, performed the job but after a month only it started cracking again... and we spent $4000 for that!
In Spring, I called Aztech again (as they gave me a 10 year warranty on their work) and asked them to come to see the wall and discuss the next steps with us... We ended up demolishing the old wall (as there was no sound structure) and they rebuilt it using a subcontractor in June.
I paid an additional $6000 for that. Of course they admitted that a repair of the old wall was a mistake (as it wouldn't hold) which is why they came back knowing they could get more money from us...
Of course with the warranty I got and the money I already paid, I had no choice but using them again or I would have wasted $4000!..
My husband and I realized they have nobody experienced, so they are using sub-contractors most of the time that they pay much less than what you paid them for, they are really unprofessional, everything but reliable and on the top of that not performing/providing any quality work at all.
They always went for cheaper material, and when after 2 months (end of August this year) I contacted them again as I saw fine cracks appearing as well as I thought the cuts made in the concrete walkway were too deep (about 5 inches where it's usually 1 inch only) I wanted them to come back and assess.
Bill (project manager) asked me first to send him some pictures which I did; I waited a while to get a response, he said he would swing by but never did despite my several follow-up emails and calls or text messages my husband sent him..
Last time I called them was last Tuesday (Nov 8th) and left a voicemail. Obviously nobody called me back so I wrote them an email the same day letting them know that the way they are treating their customers is truly unacceptable and really shocking.
This company has no respect, no consideration, no courtesy and no reliability AT ALL.
Very bad experience with this company and I will never hire them again nor that I recommend them to anybody.
Just stay away from Aztech Masonry.