Engineered Alarm Solutions Inc.

After some small but annoying issues with my alarm system I decided to do some upgrading to the video recording portion of the system. Using Homestars I contacted a number of vendors and short listed down to three suppliers all whose prices were very close for similar work. Gabriel of Engineered Alarm Solutions not only responded with a quote but asked me a number of questions about my system. He than provided me with the quote in writing plus he also called me and offered me several possible options ranging from a minor tune up to a complete overhaul of my existing system. Eventually after further research I decided on the full overhaul as I wanted a much better quality of video than I was currently getting. Gabriel came out and did a pre-install inspection and we made a few minor changes and a new detailed contract arrived in my email the next day. A few days later the crew showed up exactly on time, worked very neatly and professionally removing the old system, pulled all new wiring and installed all new electronics and were finished late that day. No new holes, no marks on dry wall and no mess left in the house. Best of all the system has worked flawlessly since. New system is dramatically better in all ways than old system and the contractor was very flexible, responsive and a pleasure to deal with. I now plan to use Engineered Alarm for all my alarm maintenance issues in the future.

Follow Up - 2 months later
Changed my Rogers modem which disabled my remote access to the video security system. Contacted Engineered Alarm Solutions for help. Returned call promptly, set up an appointment for next day to troubleshoot remotely. They contacted me next day exactly on time resolved issue within 10 minutes remotely - no charge. That is what I call service.

I required a camera security system installed at a business site. I obtained various quotes from competitors but I wasn't confident any would be able to meet my specific needs. From the moment I contacted Gabriel, I was impressed by his knowledge, his expertise, his professionalism and his exceptional customer service. Gabriel is a Professional engineeer. His training, experience and willingness to go the extra mile in ensuring all my concerns were addressed was impressive. He and his team were always courteous and efficient. I would recommend Engineered Alarm Solutions without any hesitation.

After moving into a new home, the security and alarm system that was originally installed gave us problems from day one. False alarms, trouble zones, deplorable customer service, and months of aggravation. After looking on HomeStars we decided to contact Gabriel. The difference from working with the competitor and working with Engineered Alarm Solutions was night and day. We went from a system that did not protect us and a company that did not care about their customers to a best-in-class solution. With Gabriel, we had a full alarm system, home automation, and security cameras installed. He met with us in person to ensure we fully understood the services, how they worked, and how to use them. As an engineer by trade, Gabriel gave us comfort in his expertise and superior knowledge in the field. No sales pitch, just honest work and guidance on how to best protect our home and family. We now have a top of the line system, apps installed on our mobile devices to monitor our home anywhere at anytime, and peace of mind that we are TRULY safe and getting the value of our investment. Making the switch to Engineered Alarm Solutions was the best decision we could have made and worth every penny.

These guys were recommending from a Family member and they did not disappoint.

I have dealt with a variety of these companies in my line of work but none are this professional. They arrived on time left no mess and I have the system that we spoke about!

I am so pleased with them. I would highly recommend them. They are very reliable and pay great attention to details. For approx. $20-25,000 I had an the alarm system, music system, wiring and home theatre system and they wall mounted our existing tv for me.

We are very happy. Great job!!

I have been using engineered alarm solutions for years. I use them for my home and my business. If I ever have an issue they handle it immediately. They are extremely professional and explain everything crystal clear.

I would and have recommended Engineered alarm solutions. They are very reasonably priced a give first class service.

I had surveillance cameras and alarm systems for my home and business installed. They are very knowledgeable and professional.

Everything was great.

My husband had his office security alarm installed by this company. They were great guys and he was very happy with the quality of work done.

We decided to have them do our home also. They did the alarm system and camera outside. These guys are amazing. They explain everything right down to the simplest detail. They did such a wonderful job and we're thrilled.

I can't say enough good things about them. I have recommended them to all of my friends.

I had engineered alarm solutions do my entire home. They did surveillance cameras, house alarm, internet, cable, phone wiring.

They explained everything to me throughly and the job was done in a professional and timely manner. The cost was reasonable for all the work done and I have already recommended them to my friends.

Wanted to upgrade my existing wired alarm and bring it into the 21st century. Solicited bids from 3 companies, each highly reviewed here on HomeStars. Engineered Alarm Solutions won the bid, in part because no monitoring contract was required - extremely unusual in the industry (most lock you in for 3 years).

Another reason I chose Engineered Alarm Solutions is because of Gabriel, the owner-operator. He actually is a Professional Engineer, a dues-paying member of the Professional Engineers of Ontario. Granted, a P.Eng. is overkill for installing an alarm system, but I felt that an engineer's attention to detail and their training to "get it right the first time" would pay dividends.

And so it has. Knowing a bit about alarms and reinforcing that with a bit of research, I knew exactly how I wanted to upgrade the existing wired system, adding a glass break alarm, CO2 and smoke senors, along with a new circuit box and alarm panel, among other upgrades. Gabriel made it happen.

In fact, Gabriel installed my system personally, along with one of his techs. He told me he doesn't usually do installs, but made an exception due to the workload. You gotta respect an O/O who has no problem "getting his hands dirty".

The best judge of an alarm system is how many false alarms it generates. After 3 weeks with the new system, that number is zero. There was one trouble alarm, but I called for service and the issue was quickly dealt with (was a problem with the alarm panel circuit board, replaced at no charge, they warranty what they install so long as you have a monitoring contract with them, standard in the industry).

All in all, very happy I chose to go with Garbiel and Engineered Alarm Solutions, rather than one of their larger competitors.