Consumer Beware!!
In June 2017, I had purchased a Eavestrough Cleaning Service from Reliance Exterior Services Inc. through Buytopia website. On the day of the appointment, I failed to present a printed copy of the voucher and was not able to retrieve it from Buytopia website either as their system was down that morning, so I called Reliance to see if I can workout any arrangement since their man was already at my doorstep. They asked me to pay for the full price $80 for their service even though I had already paid for their service through Buytopia Website, and said they would refund me the difference once I get that done.I did everything they asked me to.
5 months later and I still haven't received my refund of $30. It gets to a point where you said to yourself is this worth wasting the time and aggrevation. I had called more than 10 times during this period and spoke with Nathan who said he would take care of the refund. Every time I called Nathan would promise to send me the payment in the next few days but the payment never came. I know it is not a large sum of money but I find them to be a "bully". Not only did they appear unapologetic for the delay, they came across as cold and condescending. The way they acted go against proper business practice and I would not recommend other's to use their service. Furthermore, their work was sluggish, they spent all but 15 mins on the Eavestrough. I would strongly advised not to use their service.
Sincerely Yours,
Owen
- Approximate cost of services:
- $80.00