- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Beautiful home beautiful homeowner
Beautiful home beautiful homeowner
Pot light installation and electrical work
Thanks for your review. we mention on our website and our estimate (like you mentioned in your review) a cut or two might be needed for switch wiring! and you knew before you gave us the job. so not sure why after all the talk and agreements and even after the discount i gave you(which you asked for in order to be happy!) you still felt this way. in regards to your fixture, our team and myself personally advised you on the position you planned for it. we mentioned it will be in way of your TV(which was mounted too high by whoever installed it) you wanted to proceed anyway. and as a result, after it was installed you saw the point. now the story is changed here and you are blaming us for something you asked for. with all the respect customer is always right. so we moved it to where we suggested at first (FOR FREE) and patched the old hole for you (FOR FREE)
I am actually very proud of my guys and my team. my guys are still with me after three years. I trust them and we can see other peoples comments here as well. Im proud of the patch job we have done for you on popcorn ceiling. glad you posted pictures!!!
in regards to the fireplace, we never do or offer to do anything thats against the code. you asked for a plug, we did it for you. I agree it wasn't connected and i sent back guys immediately to connect it for you at no charge of course. however when you mentioned they will close the wall around the fireplace we advised that cant be done. you need a hard-wire connection if no access panel is installed. and it was only then when you asked us to remove it. and we did. three visits for a job that we charged $250 (including installing a breaker and individual line for this plug) my cost was $370 on the plug. we gave you a lower rate just to make sure you are happy with us since you weren't too happy with the holes from potlight installation. also gave you some money off the bill (like you mentioned in your email) and specifically asked you if you are fully happy and if there is anything else we can/could have done to make this experience better and you mentioned "now im happy"
all this being said, I still apologize if you had a bad or anything less than pleasant experience with Quality Potlight. I am still willing to make this experience better for you if you wish. give us a call!
Thanks for your business
-Moe
Thanks Ariel! hope you enjoy the new lights
Thanks Prem! glad to see happy customers! always
Thanks! beautiful house!
MERCI!
thank you! really appreciate your kind words.
Thanks Ritesh
Living Room/Great Room/Kitchen
Thanks Mark! i enjoyed working in your house. you have a beautiful home and very interesting designs. im glad you are happy. thats all that matters to me :)
cheers!
Hi Nelson,
Im glad! this is what we want to hear from all the customers! :) enjoy your beautiful kitchen.
-MOe
Quality Potlight is a family owned and operated business that specializes in top quality CANADIAN APPROVED pot lights. Since our inception in 2009, Quality Pot lights has serviced well over 5,000 homes, offices and condos throughout Greater Toronto Area including: Downtown Toronto, Forest Hill, Rosedale, Yorkville, Royal York, Scarborough, East York, North York, Etobicoke, Mississauga, Oakville, Burlington, Vaughan, Brampton, Thornhill, Markham, Richmond Hill, Aurora, Stouffville, Pickering, Ajax & Newmarket. Our consistent level of high-quality work and dedication to ensuring that the needs of every client are met have allowed us to quickly grow into a leader in quality potlight installation. We understand that your home is the largest investment you will ever make and are willing to go above and beyond perfection to ensure that you are satisfied.
ESA#: 7010623
Please visit www.qualitypotlight.ca
Been in business since 2009, Quality Potlight has the expertise and skills to accomplish a wide range of projects in your home. Our trained staff are exceptionally pleasant to deal with and are diligent in ensuring that that there is absolutely no mess or damage from our installation.
At Quality Potlight we believe that the best way to build relationships is through integrity, performance, value, and client satisfaction. We strive to be a prominent provider of superior electrical services by constantly keeping our inventory updated with the latest innovative products as well as constantly focusing on improving the speed and service of our staff. All electrical works are done by our ESA certified and insured contractors who specialize in Pot light installation.
Toronto GTA, Brampton, Mississauga, Oakville, Milton, Richmond Hill, North York, Ajax, Peel Region, Markham, Newmarket, King City, Vaughan, Scarborough, Woodbridge, Pickering, Thornhill, Barrie, Innisfil, Burlington.
Call 647-680-QLTY (7589) or 647-640- QLTY (7589)
www.qualitypotlight.ca
ESA#: 7010623
20 Amber Street Unit 7 Markham, ON L3R 5P4