Shortly after New Years, our existing cedar shake roof started to show signs of wear which resulted in some interior leaking. Weatherwise, this was the worst time to put on a new roof but once it was tarped, we started the process to look for a roofing company.

Landmark Roofing was one of seven or eight companies contacted and only one of three that actually got back which already put them above average. The process that Landmark went through to both understand our specific situation as well as to come up with a solution that addressed our needs was clearly above the rest of the field. Here are some of the factors that differentiated them from other companies:

1) They paid a site visit and not just looked at satellite images of our property.
2) They brought samples of shingles for us to look at.
3) They provided multiple options so that we can choose from a variety of different shingle lines.
4) They were prepared to explain individual details about aspects of our roofing that was unique and the solutions that seemed to make the most sense.
5) They were prepared to explain details about the shingle manufacturer and why they felt that this was the best choice.
6) They made a separate trip back with different colour samples so that we could see which one looked best.
7) They explained the safety procedures that they would take during installation including protocols around Covid-19.
8) Their proposal included information related to warranty but also to liability insurance.
9) Communication was clear, thorough, prompt and effective. Missed calls were returned immediately (i.e. within minutes if not seconds)!
10) The disposal bin was placed on wood blocks so that it wouldn't make a dent in the driveway.
11) The installation was smooth, quick but efficient. The site foreman would provide a summary at the end of the day to let me know what was done and what remained. He also let me know that the site was cleaned at day's end including sweeping of the driveway to prevent tire punctures.
12) What was promised was what was delivered including the time that it would take and the costs. Everything was transparent.
13) The crew was willing to help me understand if I had questions and they provided me opportunities to inspect the inside of the roof (I was thinking of upgrading some pot lights).
14) During the installation, I was able to observe many implimentations of safety including ropes harnesses and other safety equipment.
15) It felt like the entire crew worked really well together. There was a sense of collegiality that you don't see very often.
16) With reference to the above point, it wasn't just two guys working on the roof. They had many installers working together at the same time which in my mind, led to increased efficiency but safety as well.

I'm sure there are many more reasons why I had such a positive experience with this company. I went with them initially because of their rating on Homestars and on the Better Business Bureau and now I can see why they rate so high.

Amazing team of installers, fast, professional and very friendly. Great product and service, reasonable price! In addition to the roof conversion, they also replaced a tiny roof above my wood pile - free of charge! Thank you David and Rob for my new roof - looks amazing. A few neighbors already interested to replace their roof with you:-)

Contacted David for roof replacement due to leaking. David is very nice and professional and get the quote right away. The work is scheduled within a week depending on weather and the actual work is done in one day. New roof looks good.

Finding a qualified roofing company is a stressful undertaking for a homeowner and I am so happy to recommend David and the Landmark team. My project was completed on time, clean up was done daily, the product is as outstanding as advertised, and the workmanship and camaraderie shown by this roofing team really put me at ease that I had made the right choice. All of my questions were satisfactorily answered by a team of roofers that were cordial, professional and knowledgeable. Three separate neighbours commented how they were also impressed by the crew for their work ethic, professional demeanour and obvious expertise. Landmark Roofing is service par excellence.

Needed to replace skylight! David quoted on the job at first contact and then had the job done in a timely manor. Had to add flashing to the job which added a little to original quote and confident in the work preformed. Would definitely hire Landmark Roofing in the future and would recommend. David is easy to reach and great customer service. Thank you David and thanks to your installer also!

Landmark roofing redid my roof and build in gutters. The owner is great to work with, so helpful. His employees were all friendly and did a great job cleaning up after every day. My roof was done in two days, very fast and efficient. If your looking to get your roof done look no further, landmark is one of the best. Thank you for my new roof, it looks so good.(we went with Northgate shingles) Amy

Quote was very well presented, detailed in a booklet with samples of materials, and was competitively priced. Showed up when they said they would , took care to protect my property, and any concerns I had were quickly addressed. The crew was respectful and cleaned up every day before leaving. Very professional from start to finish.

Very impressed with the professionalism from the owner David to the crew. Roof was completed quick and looks amazing. The whole process was stress free.
I would highly recommend this company!

We had a great experience with Landmark- David helped us with our selections and was always there to answer questions. The crew worked very hard and maintained a high standard of safety. They kept everything very tidy and always cleaned up the area.

Over the top service. David and his crew were quick to respond and provide a quote. The job was done quickly and with a high level of professionalism. We highly recommend Landmark Roofing.