A and A saved us twice, and we couldn't be happier! The first time was when our furnace unexpectedly died just around Christmas. We called around and got some quotes and were about to go with another larger company but then Gary and his team came by and we immediately changed course. Of all the quotes we received, Gary's wasn't the lowest, but it was by far the most detailed and thorough. He and Jeremy spent hours at our home examining our heating and cooling systems, looking at our architectural plans, and asking us a lot of questions that we had never thought about before suggesting a new furnace system. They were thorough, patient and extremely knowledgeable. And they're nice, friendly and polite to boot! It was as if they were installing a system in their own home. The next day, as promised, Gary and his team came when they said they would and worked late into the night until the new system fired up. Along the way, they made a lot of useful suggestions about how we could improve our heating and cooling needs and save money at the same time. Today, for the first time since we moved in, our house is nice and toasty and the heat is distributed evenly throughout our entire living space. The second time Gary and his team saved us occurred a few days later, just before New Year's. (We have a real knack for losing heat at just the right time!) The furnace at our rental property had suddenly broken down and we needed help right away. We called Gary just after 9 pm that night and sure enough the next morning he and Jeremy showed up at the front door ready to swing into action. Even though most of the suppliers were closed for the holiday, they managed to get the parts they needed and later that night the heat was back on. Not only that, once again Jeremy, his genius son, went above and beyond the normal service call by explaining inexpensive ways we could maximize our heat use and lower our bills. We're usually reluctant about recommending service people -- we've had a lot of bad experiences over the years -- but we can't say enough good things about A and A. As a family-owned business, they take a lot of pride in their work and are very reliable and trustworthy. They were the highlight of our holiday season. Funny thing is, we found them by accident. When our furnace at home broke down, our plumber (who never makes recommendations) gave us a company to call. Turns out we called the wrong number, and that's how we found Gary, Jeremy and the rest of their impressive team. But looking back, it was the best mistake we ever made!