LCS Pros

Formerly Lucy's Cleaning Service & Janitorial
House & Apartment Cleaning
Calgary AB T2Y 4T4
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for LCS Pros

Average customer rating:
9.8 10 (106 reviews)

Sort by

B. Daly in Calgary
B. Daly in Calgary
1 review Calgary, AB
10/10

Bi-weekly house Cleaning

I am very happy with Lucy’s. They do a fantastic job cleaning my home. Friendly and thrust worthy staff. I would highly recommend them to anyone. Great Job
Berrin Daly

Approximate cost of services:
$160.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for taking the time to write this review! We are happy that you are happy !

gail W.
gail W.
7 reviews Calgary, AB
7/10

Clean house and carpets

We chose Lucy's because of favourable reviews. Our house was empty and needed to be cleaned before the new owners took over. Although the cleaning overall was satisfactory--the carpets in particular were excellent--we find ourselves not as enthusiastic as some other reviewers. We had to clean out the film and residue left over from cleaning the oven. It's understandable the oven has to cool from the clean cycle but had we not returned to the house to do a few things , it would not have been noticed and the new owners would have to contend with it. There also seemed to be a bit of a communication problem--we understood from the general cleaning duo ( both of whom were very pleasant ) that the stairs and the landing leading to the rooms below would probably be handled by the carpet crew who were coming in the afternoon. That part didn't get cleaned at least not very well. We ended up doing it. I suppose we could have called and asked for it to be done but for the hour or so we spent , it didn't seem worth the trouble. Anyway, it was good to have the house done and as I said, the carpets were really great. Axel and his team are friendly and polite and showed up on time.

Approximate cost of services:
$437.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Gail,
Thanks for the review, we appreciate it very much! Yes, we would have gladly returned to address any issues on May 24th. It seems that people can’t be 100% - 100% of the time and even we have communication struggles on some days. Feedback is the breakfast of champions - Thank you!

10/10

142 Everridge common sw

This home needed a top to bottom
Clean added carpet cleaning to the package after the cleaners started I was sure the he new buyer would need to refinish all the floors but Lucy's cleaning proved us wrong. Added to
the overall cost but made the difference! still very reasonable .
My seller said they were "Wizards"

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Margaret,
Thank you so very much for taking time out of your schedule to write this, it means so much.
Happy that the carpets do not need to be replaced quite yet :)

Brady Douglas in
Brady Douglas in
1 review Calgary, AB
10/10

Unreal 1st time clean!!

Lucy's Cleaning Service, did the most amazing job. I came across you at the trade show and decided to give you guys a shot. I have never had a cleaning company before and I was beyond thrilled and was left speechless on how amazing the service was. I signed up for a monthly cleaning with you guys and already can't wait for my next cleaning. Amazing, Amazing job :)

Approximate cost of services:
$190.00
Was this review helpful?
Company Response

Hi! We are even more excited that you took the time to go through the chore and write this outstanding review! thank you so much!

Grandpa in Calgary
Grandpa in Calgary
1 review Calgary, AB
10/10

Two storey with basement. Carpet cleaning.

Axle was the best!! Very customer friendly and really did a great job. We have used other companies in the past. You know the cheapo's, $69 -$89 do all types. We had a problem with one well known company. They solved an issue by saying they didnt need customers like us. Fools!! What a waste of money! Even got some info on other cleaning issues we have around the house. We will for sure call Lucy's in the future! Thanks Axle!!
Brian & Barb S.

Approximate cost of services:
$380.00
Was this review helpful?
Company Response

Thank you so much for taking the time to write this awesome review Brian and Barb. It was my absolute pleasure and you two are such a great couple! Best of luck to you.

j.valente
j.valente
1 review Calgary, AB
10/10

Tile and Carpet Cleaning

Lucy's did a great job on our travertine tile and carpet. Highly recommend them.

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Hello John, Thank you so much for going out of your way to write this review. We truly appreciate the feedback here.
Axel

Kelsey from Calgary
Kelsey from Calgary
2 reviews Calgary, AB
10/10

Exceptional cleanings!

I've had Lucy's Cleaning taking care of my home for the last two years, and they're fantastic. They do great work, and on the rare occasions I'm not 100% happy, they come back to fix it. You won't be disappointed.

Approximate cost of services:
$85.00
Was this review helpful?
Company Response

Thank you for taking the time out of your schedule to sit down and write this great review for us! Also thank you for your longstanding trust and ongoing business, we think you're fantastic as well!

Alicia in Calgary
Alicia in Calgary
1 review Calgary, AB
10/10

House cleaning

I recently had my carpet, stairs and couch cleaned by Lucy's. Not only was I impressed with the professional level of cleaning I received, I got an amazing deal ! This company is amazing and comes highly recommended. Lucy's cleans it all !!! look no further !

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks for finding us on HomeStars and for this great write up Alicia! We love reviews, they're the breakfast of champions.

Anton
Anton
1 review Calgary, AB
10/10

Cleaning services

The lady's that come over to clean are very polite and easy to deal with. The work is all ways done fast and if there is something ur not happy with, we just ask and they fix it right away. Talking to the owner about payments and cleaning options was very easy. Never had to get ahold of them. They do there bast to find the best rate for you.

Approximate cost of services:
$90.00
Was this review helpful?
Company Response

Thank you so much for writing this review Anton, We are glad you're happy with the service. We appreciate having you as a valued client very much! Thanks for choosing LCS over some others!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about LCS Pros

Introducing LCS Pros: Your Trusted Cleaning Service Provider!

We are excited to announce that Lucy's Cleaning Service has undergone a name change and is now LCS Pros! Rest assured, this update does not involve any alterations to our management or the exceptional cleaning services we provide. We remain committed to delivering professional, reliable, and no-nonsense cleaning solutions, complemented by convenient online booking and transparent pricing.

With a dedicated commercial division specializing in healthcare, foodservice, and office cleaning, LCS Pros has been effectively ensuring cleanliness, sanitation, and decontamination since 2008. Our expertise in these areas has led us to become a proud member of the Global Biorisk Advisory Council (GBAC), demonstrating our commitment to upholding the highest standards in the industry. Additionally, we hold certifications from esteemed organizations such as the ISSA (International Sanitary Supply Association) and ARCSI (Association of Residential Cleaning Services International).

At LCS Pros, we embrace cutting-edge technology to provide you with the best cleaning experience possible. Our team is extensively trained in the use of state-of-the-art equipment and electrostatic sprayers, enabling us to combat not only Covid but also other harmful microorganisms efficiently. With our advanced tools, we can swiftly neutralize these threats, safeguarding the health and well-being of your environment.

Trust LCS Pros for all your cleaning needs and experience the exceptional service that has made us a trusted name in the industry. Contact us today to book our top-notch cleaning services and enjoy a pristine, hygienic space.

CATEGORIES
House & Apartment Cleaning, Carpet & Rug Cleaning & Repairing, Duct Cleaning, Renovation Cleaning, and Tile and Grout Cleaning
PRODUCTS
Cleaning Products
SERVICES
Maid services Carpet Cleaning Tile Cleaning 360 Sanitization Services Office and business cleaning Foodservice Sanitization Medical Office Sanitization Flood water extraction Crime Scene Clean up Decontamination
SPECIALITIES
Home Cleaning Sanitization Carpet Cleaning Tile& Grout Cleaning
WEBSITE
https://LCSpros.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
47
PAYMENT METHOD
Credit Card
LICENSES
All
MEMBERSHIPS
IICRC, ISSA, ARCSI, IEHA, GBAC
LIABILITY INSURANCE
Yes
DIPLOMAS
GBAC, IICRC Carpet Cleaning, Water Damage Remediation, Hard Surface Cleaning, Food Safe
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$99
BONDED
Yes
PROJECT RATE
$60/hr with discounts for recurring service
WRITTEN CONTRACT
Yes
WARRANTY TERMS
If you're not happy, we'll make it right!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.