I signed a contract with AR Tile (Alex) to break down two walls in my bedroom; install new walls; sand, plaster and paint the new walls; build a closet; install closet doors; install doors and locksets for my bedroom and bathroom and lay tiles on the hallway and bathroom floor.
The new walls Alex installed were bowed. Moreover he didn’t sand the walls properly. Many areas in the wall feel very bumpy. One wall he installed is extremely bowed. Instead of installing baseboard trim, as I had asked, Alex installed casement trim at the base of the bedroom and bathroom and around the two doors. The 162 feet of casement trim he installed was cracked and badly damaged.
The closet door openings in the bedroom that Alex built were 2” lower than the standard door height (80”). As a result he couldn’t install the closet doors. I had to hire someone else to do this. The wall he built to separate the closet doors were not vertical. There’s a gap now between the doors and the wall whenever I shut the closet doors.
I had bought very expensive limestone tiles for installation in the hallway and bathroom floor. Alex did a very sloppy job of laying these tiles. But no two tiles lay flat. The salesman at Home Depot from whom I had bought the flooring suggested I purchase 20% more tiles than I needed just in case I ran out of them and then couldn’t find tiles to match what I had bought. I did as he had suggested. When it was time to install the tiles, Alex told me I needed to leave my condo and stay overnight at a friend’s so he could properly install the tiles. I trusted him and did as he instructed. When I came home the next day, Alex told me there was only one tile left. But I had bought 20% more than I needed! Seven hundred dollars worth of tiles had just vanished from my home!