Kaestner Contracting

General Contractors
Toronto ON
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Scott
Scott
5 reviews Toronto, ON
0/10

Door Framing and carpentry

Chris was hired via a Kijiji posting. I was impressed with his approach and detailed mindset. He started off doing a small project for us and he did a great job so we negotiated him to do more and he gave a reasonable price. He told us the job would take 4 - 5 days. We were so impressed initally we referred him to a friend. One day into the expanded project then it started, his girl friend cut her hand, then his apartment flooded, then he had to go give a statement to the police, then his girlfriends parents had an irrigation leak, then his Dad has been in and out of hospital sporadically all through these other stories (the dad story is popular if you look at other reviews on chris). My favorite was he got in a car accident so couldn't come to work, but his truck didn't get damaged due to the trailer hitch (good thinking Chris), but he still couldn't come to work. The ironic part is we are overly reasonable and if he had told us first thing in the morning that he wasn't coming we probably would not be so irritated, but Chris won't show up and then after mulitple unanswered calls and texts then we get a story. So 5 days has turned into 2 1/2 months, he's done alot but nothing to completion. The best part is he will turn your house into a workshop, and again he is respectful about trying to stay clean, but when a project goes from 4 days to now nearly 3 months having tools all over your home is not okay. He is at this moment at my friends house who I referred doing work for him. He doesn't pick up the phone after he gets money and randomly will respond to text messages. If you threaten to sell his tools he will get back to you. This kid is a nightmare and I would tell anyone to STAY AWAY. His positive reviews on here are clearly his own, because the seem to magically directly oppose the truthful person below. The problem is Chris is very nice but has no sense of obligation or loyalty to finisih his work and completely disrespsects peoples time. He left my friend (who has had the exact same experience) waiting all day for him to show up and then after multiple calls and texts Chris will respond with one of his stories. So if you have no timeline and don't mind being told stories over and over again Chris is your guy - because the major flaw with him is not his work, its 100% his work ethic and integrity.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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