Above Ground Pool Installation
I want people to read this review, so I will make it short.
Pros - I found Jon and Darrell to be very nice people
-There prices are reasonable
-They took away some yard waste
Cons - The job took over TWO WEEKS to complete, when big companies do it in a day (7am-3pm)
-While discussing options in the backyard, we agreed on a course of action, which they didn't take, they charged me for it, and then told me I should have read the EXACT wording. Any mention of 'fine print' is a red flag
-Our pool has an incredibly bumpy bottom
-They left garbage at our house
-They ruined an O ring in our ball valve and when made aware, they did nothing to correct this.
-After repeatedly telling where I wanted our solar heater (which I am sceptical if it even works), it was installed in a location that only receives 3 hours of light a day. They did move it, but their attitudes also changed that day
-They said they were coming on certain days and then never showed up
-They said they would come back with a pole and solar cover and teach me how to vacuum the pool, I still have no pole or any clue how to properly run the pool
BOTTOM LINE - I am disappointed with the experience. I was patient and tried to be understanding. Their prices are low, but you get what you pay for. Jon and Darrell are very nice people, but being a nice guy should be the icing on the cake of a project well done, not the only redeeming quality.
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Be clear and concise on work to be completed. Listen to the customer. Follow through on what you say.
- Any advice to offer fellow homeowners facing a similar project?
- Get everything in writing. Be firm with your expectations. You need to be satisfied.