The Renovators Group

Bathroom Renovation
Toronto ON
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HomeStars  >  Bathroom Renovation in Toronto  >  The Renovators Group
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84%

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Reviews for The Renovators Group

Average customer rating:
9.3 10 (12 reviews)

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John from Newmarket
John from Newmarket
1 review Newmarket, ON
10/10

Ensuite Bathroom Renovations

Paul did a major ensuite bathroom renovation for us in 2014 that included moving a wall, relocating all the plumbing, heated floors and creating an open concept walk in closet. It was on time, on budget and very professional. It will be a major feature as we prepare to sell our home. He and his team kept the worksite spotless and were extremely respectful of our space. I have recommended Paul to my friends and family and would use him for any home project renovation.

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Company Response

Thank you John for the review!

Lori Stein from Toronto
Lori Stein from Toronto
2 reviews Toronto, ON
10/10

Complete condo renovation

We hired Paul in September 2014 to completely gut and renovate our newly purchased condo of approx 1400sf. From the moment we met with Paul we were impressed with his friendliness and professionalism. He was the 5th contractor we interviewed and there was no hesitation in hiring him to do the job. During the 3 months which included ripping out everything from the condo, Paul dealt with providing plans to the condo board, the hassle of reserving elevators and dealing with condo management to only being able to work during allowed hours at the condo. Paul was patient with our many questions, flexible and most importantly has a great eye for design and knows what works. There were several occasions where we had difficulty making choices and Paul asked us to trust him in making a choice. He said if we didn't like his choice he would do something else. Each and every time, he was right on with his selections. He would only accept perfection from his workers and that is exactly what we got. He transformed our ugly duckling of a condo to a beautiful home. Paul was definitely the right choice for us and we don't hesitate in recommending his services to anyone.

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Company Response

Thank you Lori!! Yourself and José are wonderful clients and all around great people! I'm so happy that you like the way it turned out - I know I do!!

Greg from King City
Greg from King City
1 review King City, ON
10/10

Basement Renovation

I hiredPaul from The Renovators Group to complete a full basement restoration that had been damaged from a severe flood. The job entailed gutting 1,800 sqft of basement and replacing with new kitchen, bathroom, bedroom, and recreation room. The job entailed coordinating a number of different trades and Paul did a great job ensuring all trades completed work on-time and to a high standard. Overall the renovation came in on-time and on-budget. I couldn't be happier with the results and would highly recommend The Renovators Group. Thanks for the great job Paul!

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Joanne Gonzalez from Toronto
Joanne Gonzalez from Toronto
1 review Etobicoke, ON
3/10

Bathroom Renovation

We hired Paul at the Renovators Group to renovate our bathroom and was very disappointed. One week after renovation, the grout started to discolor. They had to come back and remove tiles and reinstall. Through this process, it was discovered that all old tiles were not removed as per scope (part of the problem) and the wall was not leveled as required. Paul was not too happy to come back to and fix the job. Sent someone else in to repair what was not done correctly in the first place. Totally disappointed in the work and the dishonest manner in which Paul did our renovation.

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Company Response

I appeciate your feedback Joanne. As I told you in your condominium - the back wall of the bathtub is directly on a concrete slab wall which runs straight down your condominium. I thought it would be best not to remove the tiles installed directly over concrete, so we strapped the wall, added new Densheild (water proof backer board) and tiled over that. When you called me to advise that the grout was not uniform in colour, I sent one of my employees to address the issue. I also deducted $200 from the final payment to compensate for the tiles which were not removed over the concrete wall. This was not done to cut corners, it was done because in our business, we cannot see what is behind closed walls. When we discovered the original tiles were installed directly over concrete, I made the decision to do what we did.

Treena & Ari from Vaughan
Treena & Ari from Vaughan
2 reviews Vaughan, ON
9/10

Bathroom Renovation

We hired Paul Carozza and the Renovator’s Group to renovate our powder room and ensuite bathroom in August 2014. Although they were the priciest of all three quotes we received, Paul was the most professional, thorough and knowledgeable, and he left us with a great first impression. In the end, you get what you pay for and we certainly got a bathroom that exceeded our expectations!

The work was top quality with an exceptional attention to detail and attention to our vision. It is quite clear that Paul and his crew have high standards, a strong work ethic and take pride in their work, as they should.

We will use Paul and the Renovators Group for future renovations and have recommended them to many of our friends and family and will continue to do so.

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Ed from Toronto
Ed from Toronto
1 review Toronto, ON
10/10

Bathroom Renovation

We were referred to Paul Carozza and The Renovators Group from a good friend who had a positive experience working with TRG and was thrilled with the results of two bathroom renovations. We met with Paul several times to discuss particulars of our own proposed bathroom renovation such as scoping out price and materials and confirming plans for how we wanted the finished product to look. Paul was very accessible and professional throughout these initial visits and impressed upon us a professional manner that instilled confidence and made us feel we were in good hands. One of the key issues for us was to have our bathroom renovation completed during a week when we were away. It seemed a tall order to have such a significant job completed in such a short period of time, however we were blown away to return home from vacation to see a brand new bathroom waiting for us, finished to our specifications. Paul and his team delivered superior service, they did what they said they would do, on budget and within the timing parameters that we requested. I would not hesitate to recommend The Renovators Group and would use them again for future work. Thanks very much, Paul - we really appreciate all your efforts.

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JoAnne from Toronto
JoAnne from Toronto
1 review Etobicoke, ON
10/10

bathrooms makeover

With all the horror stories everyone hears about bad contractors, it was a pleasure to have Paul from The Renovators Group renovate 2 bathrooms for us. His quote on the job was reasonable and from the start of the project to completion he was punctual, on price, professional , and the workmanship exceeded our expectations. We will definitely use him again if we are planning any further upgrades to our home in the future. Thanks again Paul!!!!

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Svetlana Tryaskina from Toronto
Svetlana Tryaskina from Toronto
1 review Toronto, ON
10/10

Engineered Hardwood Floor installation

Paul Carozza just finished installing hardwood floors in my condo. I am very happy with his work. Paul was very polite, considerate and professional. I would recommend Paul's construction company to anyone looking for GC for small or large projects. Would love to use Paul's help in the future.

1 of 1 people found this review helpful.
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Boston Roofing
Boston Roofing
1 review Richmond Hill, ON
10/10

Bathroom Renovation

Wow!!!! Nice to know that there are still some honest contractors out there. Done right and on time. The bathroom renovation is absolutely stunning!!!! Great guys to work with. Very respectful. I cant wait to start my basement renovation with them.
Charlie

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Company Response

Charlie,

It was a pleasure working in your home. Mathew told me to say, "thanks for the morning coffees!". We look forward to finishing your basement whenever you're ready".

Paul

Ian from Toronto
Ian from Toronto
2 reviews Toronto, ON
10/10

Bathroom Renovation

We hired The Renovators Group to renovate our main bathroom and were very pleased with the service provided. Paul and his crew (Dave) were punctual, professional, respectful and delivered a quality bathroom on schedule and on budget. Would definitely recommend Paul to anyone looking for a decent man at not too low or not too high price.

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More about The Renovators Group

Your home is the single most expensive investment that you will ever make, so when your ready to renovate, and increase its value, you must make sure that you are making the right choices, from the initial planning stage to job completion. The Renovators Group continues to offer beautiful bathrooms, ...
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