Thomson Industries Ltd

The installation our air conditioner went smoothly though the air conditioner took up more space that the salesman indicated. However be aware that an air conditioner which ties into you forced air heating system may not work .for your house. Cool air does not rise and forced air heating systems are made with the vents on the floor. In a new build the vents for the air conditioner are on the ceiling. In our house we have large windows facing west. In the afternoon the air conditioner came on continuously and the temperature climbed continuously to 83 degrees. The most any room was ever cooled down to was 78 degrees F. We wasted out money.!!!!

We are Royal Canadian Legion Branch 60 in West Vancouver. Got a number of Quotes from Qualified Contractors and chose Thomson Heating.
The Installers James and Winston came on time, we’re very nice to work with and did a very thorough, Professional Job, completed in one day.
Site left spotless and instructed us on Operating the new Furnace. I am a Volunteer with over 50 years as a Building Contractor and recommend these Folk. Well done Guys

Installers were efficient, friendly and very informative. Willing to give advice on future service of boiler.

It was completed on schedule. The installers were very friendly and professional. The job site was cleaned up perfectly.

Liked everything in regard to the job done except for them not protecting our hardwood flooring. A drop cloth does not prevent metal from gouging the floor. We now have three gouges which we need to fill.

The guys did an excellent job replacing our 15 year old air conditioner. They were on time, & tidy. I would highly recommend them.

The service men were very polite and professional. With their acquired knowledge, they were able to make the necessary adjustments to meet our needs.

Hard working and friendly installers. Site was left very clean and tidy, full instructions and advice re new setup.

All went very smoothly, exactly as expected. James and his apprentice did a fine job, cleaned up well, ran us through the controls, wifi etc. Well done !

Bruce the sales rep was exactly on time to perform the inspection for an quote. Nick the installer also was right on time and cleaned up after the installation was done. It’s only the little details, but it makes a big difference! We have used a local Langley business in the past but we will be calling Thompson whenever we’re in need of a heating or hot water appliance or service.
Thanks for the right appliance and excellent service