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Alarm Systems
TOTAL SECURITY CO 1994
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97%

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Reviews by rating (past 12 months)

Reviews for TOTAL SECURITY CO 1994

Average customer rating:
9.8 10 (123 reviews)

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mike tjandra from Toronto
mike tjandra from Toronto
16 reviews Caledon, ON
10/10

Alarm system

Ray set up an alarm system (fire as well) for my house and detached garage. he utilized a GSM system that does not rely on phone lines. service was excellent and he came to troubleshoot it few times. My initial plan was to set up a camera system but this would not work for this particular situation. I will use Ray again for next time to set up a camera security system for a new house. Excellent service!!

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Company Response

Hi Mike
thank you so much for taking the time to write this review
Appreciate your business and the confidence you placed in total security co

Looking forward to providing you services for many years ahead

RAY
OWNER
TOTAL SECURITY CO TORONTO

amrit_mangat in Brampton
amrit_mangat in Brampton
1 review Ottawa, ON
10/10

Service

It's been 5 yrs. since we've had our alarm system installed and we're more than happy with Ray's service. He is "down-to-earth" professional with excellent service. I would recommend him to anybody without any hesitation. I've nothing but positive things to say about his services.

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Company Response

Good morning Amrit
Thank you so much for taking the time to write this review
Also want to thank you for your continued support
I look forward to providing you services for many years
RAY
TOTAL SECURITY CO

Private User
Private User
Private User reviews Mississauga, ON
9/10

great service

I got my system installed 6 years ago and i have nothing but good things to say. It has been working great and Ray has provided the best service.
I have recommended him to family and friends who inturn are also satisfied.

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Company Response

Thank you for your amazing review

I look forward to providing you service for many years ahead
RAY
TOTAL SECURITY CO

Shauna in North York
Shauna in North York
2 reviews Toronto, ON
10/10

Alarm system

Ray Merchant was great in Replacing our current home alarm system. Friendly guy and really cares about his customers. Happy to recommend his services. Would use him again for sure.

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Company Response

Hi Shauna
Thank you so much for taking the time to write this review
ALSO want to thank you for choosing TOTAL SECURITY CO

WELCOME

look forward to providing you services for many years ahead
RAY
TOTAL SECURITY CO

tanyacaruso
tanyacaruso
0 reviews Mississauga, ON
10/10

Home alarm system

We were looking for a speedy installation for a home alarm system. Ray provided a quote within 24 hours and scheduled the work almost immediately to ensure our timeline was met. He was very friendly and knowledgeable. Although there were a few hiccups along the way, he was always ready and prepared to problem solve and ensure that everything was completed to our satisfaction.

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Company Response

Thank you so much for taking the time to write this review
Also appreciate you contacting TOTAL SECURITY CO via HOMESTARS for your project
Please call me anytime you need any assistance
RAY
OWNER
TOTAL SECURITY CO

SR in Toronto
SR in Toronto
3 reviews Mississauga, ON
10/10

Great job for whole home alarm system and exterior security cameras

I used Total Security to replace an old alarm system and install 4 exterior security cameras. Ray was very knowledgeable and presented me a number of options at different price points when designing the system. He was very honest about which upgrades were recommended and which were not worth the money. One thing that I particularly liked about Total Security was that the monitoring service included in the installation was $10/month. Many other alarm companies charge the same or more for the installation but then require you to sign a 2 year monitoring contract for $30+ per month!
Ray visited my house many times during renovations and afterwards. He was always flexible to work with my and my contractor’s schedule.
I would use Ray and Total Security again without hesitation.

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Company Response

Thank you so much for taking the time to write this review considering
it was a pleasure completing your project
And I am glad I was able to work within your budget
I look forward to providing you excellent service for many years ahead
apprecaite your business very much
RAY
OWNER
TOTAL SECURITY CO

HomeStars in Toronto
HomeStars in Toronto
0 reviews Brampton, ON
10/10

Camera installation

Ray helped in assessing best location for security cameras for my home, installation was neat and price was affordable. He was very cooperative, and professional. After installation, he followed up and really appreciate the peace of mind now

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Company Response

Thank you so much for the trust and confidence you placed in TOTAL SECURITY CO
I really appreciate your business

RAY
OWNER
TOTAL SECURITY CO

Sidhu  in Mississauga
Sidhu in Mississauga
0 reviews Mississauga, ON
10/10

House alarm systems

Ray is very professional and dedicated to his work. He is always on time to complete his work. He is always on top of things when it comes to work.

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Company Response

Hello
Thank you so.much for your business past 8 years
Also appreciate you taking the time to write this review
RAY
OWNER
TOTAL SECURITY CO

User in Brampton, Ontario CANADA
User in Brampton, Ontario CANADA
1 review Brampton, ON
10/10

Home security cameras

Ray has been phenomenal in both delivery and customer service. When researching other companies to set up external cameras I found others to charge much more for providing the same end result. Ray's price was very reasonable, and he also provided a personal approach to understanding a customer's needs. Two important aspects that makes a customer happy.

He gets to know his customers and makes you feel comfortable in understanding everything you need to know, including the best places to set up the cameras for optimal results and how to use the system. He also takes the honest approach to not spending more than you need to and save your money.

My system has been running well for a few months now, but should it ever face issues I'm assured Ray is going to be there for quick help.

Will definitely go straight to him for future camera installations should I ever be in that position again, and you need to do so too

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Company Response

Thank you so much for your generous testimonial
I am also grateful that you placed your trust and confidence in TOTAL SECURITY CO
Please call.me anytime you need any assistance
RAY
OWNER
TOTAL SECURITY CO

Private User
Private User
Private User reviews Mississauga, ON
10/10

Business Security Alarm

I was with another company and was trying for the past year to get some extra accessories added to my alarm system to no avail. Within one month of moving over, Ray was able to switch over our services and add the extra accessories I was looking for. At each step he has always called a few times to make sure everything is working and if any help is needed. I would definitely recommend him and use him for any future projects.
Jai P.

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Company Response

Hi Jai
Thank you so much for your review
Really appreciate your business
And look forward to providing you impeccable service for many years ahead
RAY
TOTAL SECURITY CO

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TOTAL SECURITY CO 1994

TOTAL SECURITY CO
See Reviews on Better Business Bureau

https://www.bbb.org/kitchener/business-reviews/security-control-equipment-and-system-monitors/total-security-in-milton-on-1209142

INTRUSION
HOME OR BUSINESS
ALARM MONITORING $10/MONTH
(paid annually)
No Contract

NEW INSTALLS
HARD WIRED
WIRELESS
Inc 3 DOORS
1 MOTION
1 control panel
1 backup battery
Certificate for insurance
EMAIL NOTIFICATIONS INCLUDED
Monitored for
BURGLARY.FIRE.MEDICAL.DURESS.AMBUSH

CALL FOR PACKAGE PRICING
1-855-802-4295

CSAA CERTIFIED CENTRAL STATIONS
CANADA'S LARGEST PRIVATELY OWNED COMPANY
http://csaaintl.org/csaa-five-diamond-program/

CSAA certification is not easy to achieve. Did you know that 90% of the monitoring stations in North America remain uncertified. In other words, we're the less than 200 companies of over 2700 monitoring stations that are certified.
SEE the PDF in the galleries section for memo confirmation that our monitoring company(API) has obtained this certification.

So visit TOTAL SECURITY CO we've been in business since 1994.

NO CONTRACT REQUIRED
NO CREDIT CHECK

PREMIUM MONITORING FEES CAPPED AT $10/MONTH ($120/YEAR)
SMART HOME AUTOMATION

ADDITIONAL DOORS AND WINDOWS
$24 (WIRED)
$55 EACH (WIRELESS)

OWN THE SYSTEM
TOO EXPENSIVE TO LEASE ON A MONTHLY BASIS
SAVE OVER $1800 LONG TERM

LANDLINE NOT NEEDED

WHY PAY $29.99/MONTH ON A LONG TERM ON AN UNBREAKABLE CONTRACT???

Call Ray if you have any questions

1-855-802-4295

-----------------------------------------------------
SURVEILLANCE SYSTEM PACKAGE 1
NO MONTHLY FEES
4 ch DVR with 1TB HDD (upto 5 weeks recording)
4 cameras
HIKVISION OEM
1080p hidef
wide angle 2MP
Night vision 100ft
FREE ON SITE SERVICE AND TROUBLE SHOOTING 2 CALLS PER YEAR
UNLIMITED PHONE TECH SUPPORT
Remote viewing on any smart device
Local or Global
2 year warranty on DVR and Cameras
3 year warranty on labour
References and installation testimonials available from members of this and other groups

SURVEILLANCE SYSTEM

UPGRADE
PACKAGE 2
4 ch TVI DVR ANALOG +1CH IP (port) upto 5MP cameras
2TB HDD
4 cameras 1080p TURBO
HIKVISION OEM
HIDEF wide angle 90°
3MP
Wide dynamic range(WDR) (BACKLIGHT filter)
130ft night
Recording on 2TB HDD (7 WEEKS)

FREE ON SITE SERVICE AND TROUBLE SHOOTING 2 CALLS PER YEAR
UNLIMITED PHONE TECH SUPPORT

See what our customers are saying about their installed products

https://homestars.com/companies/2850381-total-security-co

***IMPORTANT NOTICE**DISCLOSURE ** **SURVEILLANCE SYSTEMS** PRICES PUBLISHED ARE FOR CAMERAS AND DVR AS PER DESCRIPTION .ANY CHANGES TO FORMAT TYPE ,IP CAMERAS OR SPECIAL LENS CAMERAS WILL ALTER THE TOTAL PRICE.
ALL CAMERAS AND DVR ARE ANALOG UNLESS SPECIFIED
DVR 4 CH ANALOG
1TB HDD. up to 4 weeks recording.
CAMERAS :
HIKVISION OEM
2 MP 2.8mm LENS
WHITE/GREY
TURBO HIDEF 1080p
90' ANGLE.
100 FT IR.
PACKAGE PRICE DOES NOT INCLUDE LCD MONITOR/TV:MOUNTS/MOUNTING OF TV WIRE DUCTS TO CONCEAL CABLING./HDMI CABLES/ETHERNET CABLES/TPLINK WIFI EXTENDERS /
$1500.00 INSTALLED

***BEFORE CONFIRMING YOUR ORDER PLEASE DISCUSS ALL AVAILABLE OPTIONS ****

Thank you.
Ray Merchant
Total Security Co. (since 1994)
SURVEILLANCE AND SECURITY SYSTEMS
Toronto & GTA
See Reviews on Better Business Bureau
1 855-802-4295
647 239 7645
Greater Toronto Area SINCE 1994
FIVE DIAMOND MONITORING STATION.C.S.A.A.CERTIFIED
PREMIUM ALARM MONITORING AT LOWEST RATES IN INDUSTRY*WITH E-ALERTS
*NO CONTRACT
*HOMEAUTOMATION
*ACCESS CONTROL.
https://www.bbb.org/kitchener/business-reviews/security-control-equipment-and-system-monitors/total-security-in-milton-on-1209142
******************************************************************************************************************************************************************************************

The following is a VERY IMPORTANT PUBLIC SERVICE MESSAGE

DISCLAIMER
BY PUBLISHING THIS PUBLIC MESSAGE EXPECTS
NO OBLIGATION TO BUY FROM TOTAL SECURITY CO
THIS IS A PUBLIC SERVICE MESSAGE
NOT MEANT TO DISCREDIT ANY COMPANY

Several alarm companies only have SUMMER PROGRAMS? They rent houses and hire large crews of university students which are offered large commissions ($400 to $500 per contract)to get you to sign up.

LEARN MORE by Googling "door to door alarm scam".

The PRESSURE:
Sales person won't leave even when you tell them to "Leave"
Sales person won't leave when you tell them "No Thanks"
Sales person won't leave when you say "I Already Have Your Products or Service"
Sales person name drops the name of your neighbor and makes it sound like "they signed up" or "they bought one" or "they referred me to you"
Sales person comes to the house several times and won't leave you alone
Sales person offers cheap cameras /chances to win vacations/free groceries for a year .....anything to ENTICE YOU TO SIGN THE CONTRACT
Once the system is INSTALLED you will be LIABLE for the FULL AND COMPLETE VALUE OF THE CONTRACT ( typically 3 years or more)
EARLY TO TERMINATION OF CONTRACT IS LEGALLY REFERRED TO " breach of contract" and customer is more than likely to pay early CANCELLATION CHARGES amounting to over $700 + THE FULL VALUE OF THE CONTRACT
Failure to. pay could result in collections , small claims and NEGATIVE REPORTING to the Credit Bureau

The SOLUTIONS:
Put Up Your Hand and "Say NO".
Immediately close the door and the sales person will eventually leave.
Tell them "You are Trespassing" and that you are calling the BBB Better Business Bureau, Consumer Protection Branch and the Police if they do not leave.
BBB 1-888-352-7601, Consumer Protection (Local office)
Always Get 3 Quotes for whatever you consider purchasing. This gives you the time to gather information and to check if the "deal" being presented to you is the best option.
Look up reviews posted on social media such as HOMESTARS TWITTER FACEBOOK ETC.
Never Accept Quick Delivery of a product or service. This gives you a cooling off period and more time to gather facts.
If you did proceed with the offer You Have 10 Days to Change Your Mind and CANCEL (and get a full refund). It's the Law in Ontario (Consumers Protection Act)
Create Awareness and Share on Social Media as referred above.
Contact the local media
******************************************************************************************************************************************************************************************

DISCLOSURE

TOTAL SECURITY CO DOES NOT INSTALL ANY EQUIPMENT BOUGHT ONLINE OR FROM ANY VENDOR NOT ASSOCIATED WITH THE COMPANY DUE TO WARRANTY AND SERVICE ISSUES.

CATEGORIES
Alarm Systems and Home Automation
SERVICES
Security Control Equipment & System Monitors
WEBSITE
http://homestars.com/companies/2850381-total-security-co
YEAR ESTABLISHED
1994
PAYMENT METHOD
Mastercard and Visa
LIABILITY INSURANCE
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.