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HomeStars  >  Alarm Systems in Caledon  >  TOTAL SECURITY CO 1994
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97%

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Reviews by rating (past 12 months)

Reviews for TOTAL SECURITY CO 1994

Average customer rating:
9.8 10 (108 reviews)

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Daniela from Toronto
Daniela from Toronto
8 reviews Vaughan, ON
10/10

Camera Installation: Fast, friendly and Reliable

Just want to say thank you for the time taken when we initially met Ray to review all elements of the job, details and to address the questions we had. This is a valuable purchase and as is the case with many, it is not enough to simply tell your customers how many cameras and what price; there has to be a more personal touch. I appreciate that you went above and beyond such and took the time to address our queries, concerns, show us the materials and follow through with the promises that were made. Nice to know that there still exists a high level of professionalism and care in the field. Wishing you continued success in your business. Would definitely recommend as I already have!

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Company Response

Hi Daniela
Thank you so much for taking the time to write this review considering your hectic schedule
it was a pleasure working your project and I cant thank all 3 of you for your hospitality and kindness
Also greatly appreciate your referrals
RAY
TOTAL SECURITY CO

Peggy in North york
Peggy in North york
7 reviews Toronto, ON
10/10

Security System

Ray is very reliable and quick to respond to any questions or concerns. He has gone above and beyond to help me with my Security needs. I highly recommend him to you help you with your needs. I received a few quotes from other companies and Total Security is the best value for your money.

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Company Response

Hi Peggy
Really appreciate you taking the time to write This review
It's been a pleasure working with you
Needless to say I truly appreciate your business and look forward to many years ahead providing you services
Hope you feel better real soon
Ray
TOTAL SECURITY CO

Shelly R.
Shelly R.
1 review Brampton, ON
9/10

Security cameras

Ray was prompt at answering questions, service was delivered on time. Overall happy with his service and the cameras.

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Company Response

Thank you so much for taking the time to write this review
your business and support is very much appreciated
Thank you
RAY
TOTAL SECURITY CO

R Bedi from Brampton
R Bedi from Brampton
2 reviews Brampton, ON
10/10

Security Cameras and Home Alarm Security Service

Ray is a very knowledgeable and professional technician. I got security cameras and home security alarm installed from him. It’s been only one month since I got the above products installed. I am very satisfied with Ray’s work. I would definitely recommend him and his company Total Security to all my friends. He knows the art of winning his customers hearts.

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Company Response

thank you so much for your generous testimony
also appreciate the trust and confidence you placed in the company
Ray
TOTAL SECURITY CO 1994

Private User
Private User
1 review Mississauga, ON
10/10

Home Security System

I was very pleased with the service technician Ray. He was very professional and well manner. He service was quick. I have a small dog who is not so friendly and by the end of the service he was his buddy. I was impressed how he trained my 10 year old daughter and myself on how to use the system. Highly recommended.

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Company Response

Thank you so much for taking the time to write this review
I really appreciate your business and look forward to providing you excellent service many years ahead

Keith in Toronto
Keith in Toronto
2 reviews Markham, ON
8/10

Take over alarm system

Ray was very prompt and knew his stuff. I was hesitant at 1st with my current alarm system being taken over, but time will tell with regards to the service.
Regarding, Ray's service and confidence I have to say he went above and beyond plus I saved myself $200 plus per year....

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Company Response

thank you so much for your review
i appreciate your business
RAY
TOTAL SECURITY CO

alok_shivam
alok_shivam
1 review Hamilton, ON
10/10

Installation

I wanted an inexpensive but reliable home monitoring system that can integrate with my home automation system. It was challenging especially with GSM connectivity a little challenging in my area.

The task was duly taken care of in a thorough professional manner, and any questions/concerns have been efficiently responded/handled in last 8 months.

I will be glad to provide my reference personally for Total Security Co

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Company Response

Hi Alok
Thank you for your kind and generous testimony
Appreciate your business very much
Ray
TOTAL SECURITY CO

Steve
Steve
3 reviews Toronto, ON
10/10

Security Camera Installation and Support

Ray was a pleasure to deal with. He visited my home quickly after first-contact and made a recommendation based on my actual needs, going as far as persuading me not to opt for a more expensive system which I did not need. He scheduled the installation with an acceptable lead-time, visited as promised, and worked diligently to have a satisfactory installation. His work was clean and top-notch.

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Company Response

Hi Steve
Thank you for taking the time to write this review
It was a pleasure completing ypur project
Also want to thank you for your business and support
Ray
TOTAL SECURITY CO

Luvmylife in Mississauga
Luvmylife in Mississauga
1 review Mississauga, ON
10/10

Security Cameras

Great company with excellent pricing and support. They are always ready to help.Do not waist your time, if you want quality and service this is the place to do all your security camera needs.
Thanks Ray

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Company Response

hi
thank you so much for your review and taking the time to do so
it was a pleasure installing your system
please call me if you have any questions
Ray
TOTAL SECURITY CO

Ola102Ola in Mississauga
Ola102Ola in Mississauga
1 review Mississauga, ON
10/10

Alarm system

I was very pleased with Ray work and his professional service .He is someone you trust ,very hard working and always on time.He provides the best work and pricing Highly recommended.Thank you Ray

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Company Response

Good morning
thank you so much for taking the time to write this review
ypur business and support is greatly appreciated and I look forward to providing you services for many years ahead
Ray
TOTAL SECURITY CO

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TOTAL SECURITY CO 1994

TOTAL SECURITY CO
See Reviews on Better Business Bureau

https://www.bbb.org/kitchener/business-reviews/security-control-equipment-and-system-monitors/total-security-in-milton-on-1209142

INTRUSION
HOME OR BUSINESS
ALARM MONITORING $10/MONTH
(paid annually)
No Contract

NEW INSTALLS
HARD WIRED
WIRELESS
Inc 3 DOORS
1 MOTION
1 control panel
1 backup battery
Certificate for insurance
EMAIL NOTIFICATIONS INCLUDED
Monitored for
BURGLARY.FIRE.MEDICAL.DURESS.AMBUSH

CALL FOR PACKAGE PRICING
1-855-802-4295

CSAA CERTIFIED CENTRAL STATIONS
CANADA'S LARGEST PRIVATELY OWNED COMPANY
http://csaaintl.org/csaa-five-diamond-program/

CSAA certification is not easy to achieve. Did you know that 90% of the monitoring stations in North America remain uncertified. In other words, we're the less than 200 companies of over 2700 monitoring stations that are certified.
SEE the PDF in the galleries section for memo confirmation that our monitoring company(API) has obtained this certification.

So visit TOTAL SECURITY CO we've been in business since 1994.

NO CONTRACT REQUIRED
NO CREDIT CHECK

PREMIUM MONITORING FEES CAPPED AT $10/MONTH ($120/YEAR)
SMART HOME AUTOMATION

ADDITIONAL DOORS AND WINDOWS
$24 (WIRED)
$55 EACH (WIRELESS)

OWN THE SYSTEM
TOO EXPENSIVE TO LEASE ON A MONTHLY BASIS
SAVE OVER $1800 LONG TERM

LANDLINE NOT NEEDED

WHY PAY $29.99/MONTH ON A LONG TERM ON AN UNBREAKABLE CONTRACT???

Call Ray if you have any questions

1-855-802-4295

-----------------------------------------------------
SURVEILLANCE SYSTEM PACKAGE 1
NO MONTHLY FEES
4 ch DVR with 1TB HDD (upto 5 weeks recording)
4 cameras
HIKVISION OEM
1080p hidef
wide angle 2MP
Night vision 100ft
FREE ON SITE SERVICE AND TROUBLE SHOOTING 2 CALLS PER YEAR
UNLIMITED PHONE TECH SUPPORT
Remote viewing on any smart device
Local or Global
2 year warranty on DVR and Cameras
3 year warranty on labour
References and installation testimonials available from members of this and other groups

SURVEILLANCE SYSTEM

UPGRADE
PACKAGE 2
4 ch TVI DVR ANALOG +1CH IP (port) upto 5MP cameras
2TB HDD
4 cameras 1080p TURBO
HIKVISION OEM
HIDEF wide angle 90°
3MP
Wide dynamic range(WDR) (BACKLIGHT filter)
130ft night
Recording on 2TB HDD (7 WEEKS)

FREE ON SITE SERVICE AND TROUBLE SHOOTING 2 CALLS PER YEAR
UNLIMITED PHONE TECH SUPPORT

See what our customers are saying about their installed products

https://homestars.com/companies/2850381-total-security-co

***IMPORTANT NOTICE**DISCLOSURE ** **SURVEILLANCE SYSTEMS** PRICES PUBLISHED ARE FOR CAMERAS AND DVR AS PER DESCRIPTION .ANY CHANGES TO FORMAT TYPE ,IP CAMERAS OR SPECIAL LENS CAMERAS WILL ALTER THE TOTAL PRICE.
ALL CAMERAS AND DVR ARE ANALOG UNLESS SPECIFIED
DVR 4 CH ANALOG
1TB HDD. up to 4 weeks recording.
CAMERAS :
HIKVISION OEM
2 MP 2.8mm LENS
WHITE/GREY
TURBO HIDEF 1080p
90' ANGLE.
100 FT IR.
PACKAGE PRICE DOES NOT INCLUDE LCD MONITOR/TV:MOUNTS/MOUNTING OF TV WIRE DUCTS TO CONCEAL CABLING./HDMI CABLES/ETHERNET CABLES/TPLINK WIFI EXTENDERS /
$1500.00 INSTALLED

***BEFORE CONFIRMING YOUR ORDER PLEASE DISCUSS ALL AVAILABLE OPTIONS ****

Thank you.
Ray Merchant
Total Security Co. (since 1994)
SURVEILLANCE AND SECURITY SYSTEMS
Toronto & GTA
See Reviews on Better Business Bureau
1 855-802-4295
647 239 7645
Greater Toronto Area SINCE 1994
FIVE DIAMOND MONITORING STATION.C.S.A.A.CERTIFIED
PREMIUM ALARM MONITORING AT LOWEST RATES IN INDUSTRY*WITH E-ALERTS
*NO CONTRACT
*HOMEAUTOMATION
*ACCESS CONTROL.
https://www.bbb.org/kitchener/business-reviews/security-control-equipment-and-system-monitors/total-security-in-milton-on-1209142
******************************************************************************************************************************************************************************************

The following is a VERY IMPORTANT PUBLIC SERVICE MESSAGE

DISCLAIMER
BY PUBLISHING THIS PUBLIC MESSAGE EXPECTS
NO OBLIGATION TO BUY FROM TOTAL SECURITY CO
THIS IS A PUBLIC SERVICE MESSAGE
NOT MEANT TO DISCREDIT ANY COMPANY

Several alarm companies only have SUMMER PROGRAMS? They rent houses and hire large crews of university students which are offered large commissions ($400 to $500 per contract)to get you to sign up.

LEARN MORE by Googling "door to door alarm scam".

The PRESSURE:
Sales person won't leave even when you tell them to "Leave"
Sales person won't leave when you tell them "No Thanks"
Sales person won't leave when you say "I Already Have Your Products or Service"
Sales person name drops the name of your neighbor and makes it sound like "they signed up" or "they bought one" or "they referred me to you"
Sales person comes to the house several times and won't leave you alone
Sales person offers cheap cameras /chances to win vacations/free groceries for a year .....anything to ENTICE YOU TO SIGN THE CONTRACT
Once the system is INSTALLED you will be LIABLE for the FULL AND COMPLETE VALUE OF THE CONTRACT ( typically 3 years or more)
EARLY TO TERMINATION OF CONTRACT IS LEGALLY REFERRED TO " breach of contract" and customer is more than likely to pay early CANCELLATION CHARGES amounting to over $700 + THE FULL VALUE OF THE CONTRACT
Failure to. pay could result in collections , small claims and NEGATIVE REPORTING to the Credit Bureau

The SOLUTIONS:
Put Up Your Hand and "Say NO".
Immediately close the door and the sales person will eventually leave.
Tell them "You are Trespassing" and that you are calling the BBB Better Business Bureau, Consumer Protection Branch and the Police if they do not leave.
BBB 1-888-352-7601, Consumer Protection (Local office)
Always Get 3 Quotes for whatever you consider purchasing. This gives you the time to gather information and to check if the "deal" being presented to you is the best option.
Look up reviews posted on social media such as HOMESTARS TWITTER FACEBOOK ETC.
Never Accept Quick Delivery of a product or service. This gives you a cooling off period and more time to gather facts.
If you did proceed with the offer You Have 10 Days to Change Your Mind and CANCEL (and get a full refund). It's the Law in Ontario (Consumers Protection Act)
Create Awareness and Share on Social Media as referred above.
Contact the local media
******************************************************************************************************************************************************************************************

DISCLOSURE

TOTAL SECURITY CO DOES NOT INSTALL ANY EQUIPMENT BOUGHT ONLINE OR FROM ANY VENDOR NOT ASSOCIATED WITH THE COMPANY DUE TO WARRANTY AND SERVICE ISSUES.

CATEGORIES
Alarm Systems and Home Automation
SERVICES
Security Control Equipment & System Monitors
WEBSITE
http://homestars.com/companies/2850381-total-security-co
YEAR ESTABLISHED
1994
PAYMENT METHOD
Mastercard and Visa
LIABILITY INSURANCE
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.