Any future customers be warned.
Dealing with Bruce and his company has been a nightmare. Originally we gave him a substantial deposit in March so that materials could be ordered and a promise to complete the work 'as soon as the weather permitted in May'. We were told that our project would take 2 or 3 days.
After countless attempts to reach Bruce as May turned into June, he produced constant excuses and many times just didn't show up on dates 'promised' to begin the work. We had finally had enough and asked for our money to be returned - no materials had been produced (he ended up ordering the wrong siding) and no work had been completed. He finally told us to call another contractor (who had NOTHING positive to say about Bruce as it turned out) this was now late October. The job ended up being completed in November at a GREATER cost (at this point we just wanted the job completed before the Winter and it was clear Bruce was not going to be completing the job).
It is virtually impossible to reach Bruce as his voicemail is constantly full and he has now, as with others who have posted here, stopped returning our calls. He continuously makes promises he cannot keep - we have heard every excuse in the book. Bruce still has $500 of our money that he has “promised”, for weeks, to repay us (he WAY over estimated on materials and then came to pick up the leftovers to complete another job so he could pay us the money we were owed - which he hasn't done).
I’d go with any other company before opting to deal with Bruce and Complete Exteriors.