I ordered windows and was promised them in 8 weeks. 14 wees later, I called them every day for a week until they told me my windows were already in the city and they had been "trying to get a hold of me". they missed the first two delivery dates they set. 1/2 of the windows have frame damage, and two of the windows don't fit (they did not tell the truth about their measuring service). Worst part is I haven't had the time to go thorough all the windows yet so this is the best case the story gets.