We sent a message to Power Pest control and within an hour, Peter contacted me. I was shocked since it was a weekend and an evening. I explained we had carpenter ants and could he give us a quote! He said he need to look at the problem to see what he could do, we set up an appointment and he arrived on time, he checked over the situation and stated the cost. He began right away and located our problem and stated we would need to remove shingles from the roof, which he doesn’t do. He stated he would return once the shingles were removed, we just had to state when the job would be done. We asked how much for the follow up and Peter stated it was included in his service. He returned October 9 at 10 after the roofers removed the shingles and gave us a good report that the colony was gone and very little damage was found. Peter was helpful and honest throughout the whole process. We have been recommending him continually and telling people about his great service. Thank you a Peter!