Needed a new hot water tanks as the old one was begining to leak. Fast response to send a technician out to see what would suit use best - tanked or tankless system. Got a quick quote for both - both reasonable costs. Settled on an Pro Rheem tanked system as the warranty and cost compared well with other potential solutions. Better quality heater than available from the box store - installation a bit dearer but I have a better system so a good trade off. System installed yesterday with no major issues - only snag was the team arrived with a natural gas not the required propane heater due to an office transcription issue. Installation delayed by about about 2 hours as the fitters shot off to obtain the right heater from the other side of Ottawa. Installation team were friendly and helpful and the heater was installed fairly quick and everything was cleaned up everything afterwards. Old tank disposed of by the team as well. Overall a positive experience.
- Approximate cost of services:
- $2,700.00
- Company Response
Glad we were able to resolve your hot water issues and thanks for your understanding when the supplier gave us the wrong tank. We now look inside every box before we leave the supplier to make sure what we ordered is actually what we get! Thanks again for the feedback and we look forward to serving you again!