Company claims to respond when snowfall reaches 5 cm. Today (Mar. 11, 2017) for the second time this year, they claim snowfall is less than 5cm. They must take their measurement out in Lake Ontario, because on my laneway there were 5+ cm of snow.
Earlier this year, they did such a rush job that I was left with 5 tons of ice to get rid of. At 82 years of age, I do not appreciate this level of service.
They have taken my $650+ and given me nothing in return.