Jamison Furnace Ltd

Heating & Air Conditioning
Calgary AB T2E 2P6
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Reviews for Jamison Furnace Ltd

Average customer rating:
9.9 10 (174 reviews)

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TerriN
TerriN
1 review Calgary, AB
10/10

Furnace repair.

We were referred to Jamison Furnace by the company that installed our furnace in a home which was built three years previously. Susan, who took my call, kept me informed about scheduling and arrival times. Curt was very professional and courteous. He explained how he diagnosed the problem and informed us of the costs given that it was a Friday late afternoon and after hours charges would apply if we chose to repair over the weekend. We chose to wait until the following Monday and were given clear instructions on how to keep the house warm in the meantime. They also communicated with the original contractor and arranged to
have the very expensive part ( fan motor) to be covered under warranty. The repair took place as scheduled. Curt replaced the defective part in an efficient manner and had our furnace working as promised. A very positive experience with this company. They were very responsive to our concerns, respectful of our home and most of all, did a great job! No hassles, no surprises! Thank you, Susan and Curt!

Approximate cost of services:
$400.00
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Company Response

Thank you TerriN for the lovely review! Our goal is to provide all our clients with this kind of positive experience. I am delighted that from the first contact with the office to the completion of the repair you felt informed, your concerns responded to and you and your home respected.

Thank you again for the "great job,no hassles and no surprises" review!

Sincerely,

Susan Jamison
Office Manager
Jamison Furnace LTD

ADG in Calgary
ADG in Calgary
2 reviews , ON
10/10

Saved my freezing bacon

So very pleased with Curt and Jamison Furnace. Not only did he have the part needed to get my home warm and toast he was able to fix it very quickly. Friendly phone customer service, along with Fair and rapid service made my day.

Approximate cost of services:
$500.00
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Company Response

Dear Saved My Freezing Bacon,

Delighted you were so pleased with the level of service from the initial contact call into the office thru to the execution of the repair in a fair and efficient manor by Curt. So nice to hear!

Stay warm!

Susan Jamison
Office Manager
Jamison Furnace

Darrell in Calgary
Darrell in Calgary
0 reviews Calgary, AB
10/10

Abbeydale

The furnace was loud on starting not firing every time . I phoned Jamison on sunday and Kurt told me someone could come right away but it would be $100 more than if I waited until Monday. He said the furnace would be okay. The temperature was around 0 and sunny so it sounded like a good idea and sure enough all was fine and the furnace was fixed on Monday and I saved $100.

Approximate cost of services:
$580.00
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Company Response

It's always nice to save some money! We do provide after hour service but if the weather cooperates and we can accommodate our clients over to our regular time schedule all the better. So glad it worked out Darrell and thanks for the tip!

Sincerely,
Susan Jamison
Office Manager
Jamison Furnace LTD

Tatiana from Calgary
Tatiana from Calgary
3 reviews Calgary, AB
10/10

Fantastic service

Our furnace stopped working and we called the repairman based on a recommendation. Curt drove down, was exceedingly patient while we sorted out the basement access.

Then he diagnosed the broken belt from a poor installation, and fixed it. Fantastic service and good conversation.

Approximate cost of services:
$189.00
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Company Response

Thank you for the "fantastic service review" Tatiana! No worries on the delay getting access to the basement to work on the furnace. In this relationship, we're there to serve you, not the other way around, so if you need us to wait for a bit after we arrive before we can start working on the furnace, that's how it should be, and we are happy to accommodate. I'm glad the furnace is up and running.

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace LTD

Private User
Private User
Private User reviews Calgary, AB
10/10

Competent

I have used Curtis and Jamison 6 years or more. Our home has 3 furnaces and 2 garage heaters. I have complete confidence in Curtis and his team and although my garage heaters are problematic they give me a clear picture of what has to be done. And Sally in the office is the best.

Approximate cost of services:
$1,000.00
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Company Response

We are always happy with repeat clients and we appreciate your loyalty! So nice to have an opportunity to serve you again. Yes, Curt is very competent and really enjoys what he does. So glad we could help.

Thank you for the review!

Susan Jamison
Office Manager
Jamison Furnace LTD

Private User
Private User
Private User reviews Kelowna, BC
10/10

Furnace Inspection

I called Susan at Jamieson, she is amazing. We had an unusual situation and she accommodated us. Our neighbour used Jamison in the past and loved their communication and work they did for him. He recommended them highly. Craig is very knowledgeable, he talked me through what was going on and made adjustments to correct the problem.
Jamison was a second look, the previous company just told me I have to repalce the furnace. The furnace is only 7 yrs old. Highly recommend this company and I will use them for all my future inspections.

Approximate cost of services:
$175.00
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Company Response

Thank you so much for this "amazing" review. "Just doing my job......:)". I am so glad we were able to help with the unusual situation and get that furnace running in a state that you shouldn't need to replace it for some time. Please thank your neighbour from us as we love that kind of referral! A 7 year old furnace is not an old furnace and our technicians do not talk our clients into a new furnace if it is not necessary.

Thanks again for the great recommendation!

Sincerely,
Susan Jamison
Office Manager
Jamison Furnace LTD

Private User
Private User
Private User reviews Calgary, AB
10/10

Gas leak repair

The leak was discovered over a long weeks. They responded professional, in time, and good communication to schedule appointment. The tehnician was very friendly and knowledgeble. Explained the concern and gave feed back on furnace issues for future.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking your time to submit this review! I am so glad the gas leak has been found and repaired. It's always great to hear the positive feedback on our clients experience (and we also appreciate hearing any negative feedback as well so we can learn and grow as a company).

Thanks so much!

Susan Jamison
Office Manager
Jamison Furnace LTD

Elbow
Elbow
2 reviews Calgary, AB
10/10

Furnace repair

Minimal cost and great service! Was actually a brand new defective thermostat so took some detective work

Approximate cost of services:
$285.00
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Company Response

Dear Elbow,

Thank you for the "great service" review! Sometimes our technicians certainly do have to be like detectives sleuthing and looking for clues as to where the problem exists. I totally enjoyed hearing how you creatively used the treadmill to stay warm:) Love it!

Thanks again!
Susan Jamison
Office Manager

tahirjamil
tahirjamil
1 review Calgary, AB
10/10

carrier furnace fixed

They were excellent. They was referred to me by a friend who used their services before and was very happy. Our furnace was not working and after I called them, their tech guy came over same day and fixed the furnace same day.

Approximate cost of services:
$250.00
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Company Response

Thank you for taking your time to submit this "excellent" review Tahir! We always appreciate hearing that the referral came from a friend, coworker, or neighbour and that you were as happy as they were:)

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace repair

They came very quickly. David was very knowledgeable. Very thorough. Fixed the furnace and checked many other things. Checked the entire house with a co2 sensor. I would definitely recommend them. Thankyou!

Approximate cost of services:
$315.00
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Company Response

Thank you so much for this lovely review and we certainly appreciate your recommendation!
All our technicians are extremely knowledgeable, skilled and very thorough. Nice to hear David checked the entire house with the sensor. He is detailed!

Thanks again!
Susan Jamison
Office Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jamison Furnace Ltd

"Good enough" isn't good enough for Jamison Furnace! Our clients deserve more; more proficiency, more product quality, more craftsmanship, more integrity, more attention to detail, and more customer service, which all add up to more value. At Jamison Furnace, YOUR needs come first, not our bottom line. Allow us the privilege of serving you and your family, and experience our high standards of craftsmanship, value, and exceptional customer service.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioning, Garage Heater, Humidifiers, Thermostat, Ductwork, HRV (Heat Recovery Ventilators), and Ventilation Equipment
SERVICES
Sales, design, installation, maintenance, repair, and replacement for residential heating, cooling, and ventilation systems and equipment.
BRANDS
We use Goodman brand equipment as our house brand for furnaces and air conditioners, and Sterling for our garage heaters, as we've found these brands to exceed our high standards for product quality, product support, and price point, thus in our eyes providing the most value for our clients. It's worth noting that while there are about 30 equipment brand names in the North American residential heating and cooling market, these 30 brands are being owned and produced by 6 corporations, creating an illusion of choice for consumers, as opposed to true choice. These days, purchasing a brand with brand recognition buys you that alone, as the major brands who earned a quality reputation over the second half of the last century have been simply coasting on that reputation for the past 20+ years, as opposed to actually living up to it.
SPECIALITIES
Residential HVAC (Heating, Ventilation, & Air Conditioning). We service and maintain all makes and models of residential HVAC equipment.
WEBSITE
http://www.jamisonfurnace.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
7
RETURN POLICY
We're not happy unless you are.
PAYMENT METHOD
Cheque, Debit/Interac, Visa, Master Card, and eTransfer.
LICENSES
Sheet Metal Worker, Refrigeration & Air Conditioning Mechanic, Plumber, Gasfitter B
MEMBERSHIPS
BBB, BNI, AIT
LIABILITY INSURANCE
Yes
DIPLOMAS
Sheet Metal Worker, Air Conditioning Mechanic, Plumber, Gasfitter B
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$180 Regular / $280 OT
BONDED
Yes
PROJECT RATE
$120/Hour Regular / $180/Hour OT
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Standard Warranties: Furnace & AC - 10-Year Parts, Water Heaters - 6-Year Parts & 8-Year Tank
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