Streamline Plumbing And Heating

Gas Line Installation
Edmonton AB T5M2S5
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Mike_C
Mike_C
2 reviews Spruce Grove, AB
10/10

Sewer drain back-up

I recently used Streamline to get my drain scoped and toilet wax seal replaced after the sewer line backed up in my house. I had a scheduled appointment with Streamline that unfortunately was missed. Mike K. from Streamline called me immediately after he was made aware of the missed appointment and arranged for someone to come out that evening to clear the sewer drain. Additionally, he gave me a $100 gift certificate for the mix up. I booked an appointment for the following day to have my sewer drain scoped. Mike came out himself and scoped the drain (which he provided a video copy of on a USB stick) and also helped me locate the back-flow valve in my basement. This was not easy because the valve was covered over with carpet and underlay. Mike was professional, knowledgeable and punctual and has all the necessary tech equipment (i.e. Drain scope camera) and scanner to locate the drain lines in my basement. The best part of the entire experience, the upfront pricing! I will definitely be calling Streamline in the future for any of my plumbing and HVAC needs.

Approximate cost of services:
$475.00
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Company Response

Thank you for the review Mike, we are glad to hear everything worked out with your drains. We do apologize with the original missed appointment but glad we were able to make amends and service you. We look forward in getting the chance to help you again with any plumbing or heating needs.
Enjoy the rest of your week.