After receiving one quote from a competitor on Homestars who inexplicably suggested removing most of my trees (with no explanation) and after giving up waiting on some other quotes (all with good Homestars reviews), I was really happy to get Aspen's handwritten proposal explaining what was and wasn't needed for my 10 trees. The owner even sketched the location of all the trees, which was helpful for me to know what he was talking about. Even in a busy season, they managed to find some extra time to fit my job in earlier than planned. The crew that came was very polite and professional and seemed to do excellent work and even chipped and took away a large pile of extra brush and limbs I had collected. I was very impressed at the pricing, service, communication, knowledge, professionalism, and promptness and would highly recommend this business. Apparently, it is insulting to compliment arborists on how tidy they leave a site, so I won't, but it was pretty much the opposite of how an electrician would leave it, if you need a hint.