Scott was very patient in answering all my questions and clearing up all my concerns.
Homid and Josh spent 8 hours on October 13th installing the heat pump, replacing the coils and copper pipe, and did everything I asked for.
However, there was an issue with the thermostat wiring. Even though Homid and Josh spent another 4 hours trying everything, the heat pump still wasn't working. Since it was already 9pm, Homid and Josh had to leave. Before they left, Homed installed the old thermostat and made sure the furnace was working like it used to, heating my house.
That day, they worked for 12 hours without lunch or dinner!
Ryan came in on October 14th and did an excellent job fixing the thermostat issue. He came twice, first around 2pm to fix a wiring issue and then around 6pm to fix a thermostat setting issue. Ryan was very kind, explained the problem to me and fixed it and even replaced the humidifier water filter for me. From then on, the heat pump and furnace work together to heat the home.
I can tell from Scott, Homed, Josh and Ryan that Energy Clean Home Services care about their customers and would definitely recommend this company for installing heat pump.
- Approximate cost of services: