Distinct Heating & Cooling

Heating & Air Conditioning
Calgary AB T2X 3W3
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Distinct Heating & Cooling
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (300 reviews)

Sort by

Debra in Calgary
Debra in Calgary
1 review Calgary, AB
10/10

Install A/C system

Had 2 A/C units installed in our older home. Units were installed over 2 days and everything was done very well, neat and tidy. They even replaced some tubing from our furnaces that was getting old and made it better than before without us asking. The quote matched the price exactly and Nate came over to teach us how to use the system. Job well done. I would definitely recommend Distinct Heating and Cooling.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Hello Debra, Thank you for the wonderful review! There are situations where we find items need to be replaced in order to ensure that the new equipment/system is operating at its peak performance, safety & efficiency. Our technicians want to ensure that your system is as perfect as possible! Therefore, they sometimes make a decision like this - especially if a homeowner is unavailable when they come across it & only if it will leave your system in a better place than before. Enjoy! Lori

Bryce in Calgary
Bryce in Calgary
2 reviews Calgary, AB
10/10

AC Installation and Furnance Replacement

Since the quote, Nate and his team treated us great, while being courtesy and professional. Over two days they installed a new AC unit and a new furnace. They were done within the time frame, clean while doing the work, and the work that they did do was tidy and compact. Nate even came after to do an inspection to make sure everything was up to par and to go over how to operate everything, which was a nice touch!

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Hello Bryce,
Thank you for the wonderful endorsement! You have articulated very well what we strive to do for all of our customers. We couldn't be happier with the results of the installation and your response is exactly what we aim for. It was such a pleasure to work in your home! Enjoy your new home comfort system! Lori

Dave in Cochrane
Dave in Cochrane
2 reviews Cochrane, AB
10/10

Furnace and Air conditioning install

They did a tremendous job with the new furnace and air conditioner install. They left the furnace room cleaner than when they got there and did a superb job with the install. All of the new lines and pipes were installed very neatly and looks as professionally done as you can get. Being in an old house there were a few unexpected things that came up during the install which they talked to us about and explained what needed to be done. The only item which had a cost increase was due to an old air supply which didn't actually connect outside the house. There was no way of knowing this until they started doing the work at my house, and they needed a company to come in an core through the top of the basement wall so this was definitely an unforeseen item which justified the cost . Everything else he kept true to the original quote and on a couple of items they didn't have the parts quoted, so they used items they had in stock and upgraded us at no cost as to not cause any delays. Very rare these days to find companies who stay true to their quotes even if it means they have to provide upgrades at their cost. Truly great company and would highly recommend them to anyone.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Hello Dave,
Thank you for your wonderful review! Nate & our technicians take a tremendous amount of pride in paying attention to the details of any sized job. There are situations that require us to give some news we would rather not. However, we know that those details can help homeowners, like yourself, make informed decisions that will impact the comfort of their home now and into the future. Thank you for your trust in our workmanship and product. We appreciate that very much. Have a great summer! Lori

Robson in Calgary
Robson in Calgary
1 review Calgary, AB
10/10

Air conditioning installation

Outstanding work by Nate and the guys. Nate went through every room when preparing the cost estimate and explained how the work was supposed to be done in detail. I had some questions afterwards about the thermostat options and he went through the pros and cons about each option, so I could make an informed decision. Having an engineering background, I can tell that he knows what he is talking about.
The installation itself was impeccable, they left it all clean and organized. Nate stopped by a few days later to check everything and explain how the system works, and only then he collected the payment. I will definitely call them again for all HVAC work in the future and would recommend them to anyone.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hello, Thank you for your wonderful review! Nate & our technicians take a tremendous amount of pride in the work they do and paying attention to the details is a big part of that process. Paying attention to those details helps to ensure that we communicate accurate information to you and that we have everything we need to ensure that the job has no hiccups along the way. We are grateful that you trusted us with this installation. If you should need anything, please call. Lori

Kevin Vandam in Calgary
Kevin Vandam in Calgary
3 reviews Calgary, AB
10/10

Furnace, AC and Thermostat

Nate and his team came highly recommended by a family member and I can see why. Right from the start, I was comfortable as Nate explained all the issues with my furnace and gave a reasonable estimate keeping my budget in mind. Not once did I feel that I was being over-sold on something that I didn't need.
The installation team was amazing - quick, efficient and the furnace looks great (as good as a metal box with vents can look). I'd highly recommend these guys to anyone that is looking for service, installation or just some advice.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Hello Kevin, Thank you for your wonderful review of our company! The best compliment we can have is a referral. But when that referral turns into a satisfied customer, we really feel that is a win-win! We never want any of our customers to feel like we are trying to sell them something that they don't really need. We want you to be sure that what you are getting is exactly what you should have. This requires us to give you all the information you need to help you make an informed decision. Thank you for trusting us to replace your aging furnace with a new, high efficiency one. Enjoy your new system! Lori

Carole Kubeczek from Calgary
Carole Kubeczek from Calgary
3 reviews Calgary, AB
10/10

Installation of range hood vent, new thermostat, furnace filter, and stand alone ventilation system

Nate carried out a full inspection prior to handing over a cost estimate that included a detailed explanation. In the end , we opted for a two-year plan, starting with the most pressing for this year.Nate and his crew arrived on time, did the work and cleaned up once they were done. We would definitely recommend his services.

Approximate cost of services:
$3,200.00
Was this review helpful?
Company Response

Hello Carole, Thank you for the wonderful review. It has been so nice to help you with your long term heating and cooling plan. Sometimes we see homeowners having to make decisions immediately because of equipment failure or other issues. With your situation, you have the opportunity to make the changes you want without feeling that type of pressure! It is so great to have the opportunity to look at your home system and figure out what the first step should be, complete it and then move on to the next item. Thank you for allowing us to help you with these improvements to your home. Lori

Judy from Calgary
Judy from Calgary
2 reviews Calgary, AB
10/10

Broken thermostat

Our AC wasn't coming on consistently. Nate listened over the phone and had a good idea of the problem before arriving. When he arrived (on time), he verified the problem, replaced our old thermostat and checked that the AC was working before leaving.
Problem solved!

Approximate cost of services:
$240.00
Was this review helpful?
Company Response

Hello Judy, Thank you for calling us and giving us the opportunity to help with your A/C issue. The information that you gave to Nate over the phone enabled him to diagnose a probable cause. Once there, he was able to verify it was the same issue. Knowing this information before we get there helps us to ensure we have the right parts with us thus often making the job more efficient, smoother & we are able to get the equipment working more quickly. Enjoy your A/C! Lori

Henry
Henry
7 reviews Calgary, AB
10/10

New AC and thermostat

Thank you Nathan and team. Distrinct heating did a fantastic job installing a new A/C and thermostat. Other companies didn't even reply our calls after taking a look at our furnace set up. Our furnace was installed in a small space with an offset in the central stack. District Heating had the resources to manufacture custom parts in order to fit the new cooling coil and humidifier. The project came in on time and on budget which is everything anyone can ask for. District heating was very communicative throughout the whole process. I can tell that they really care about their workmanship. I will definitely use their services for any new heating related maintenace/ projects.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hello, Thank you for your wonderful review! Nate & our technicians take a tremendous amount of pride in paying attention to the details of any job. There are certain jobs that make us 'think outside of our box' - this job did that - and our team enjoyed the challenge! Thank you for trusting us. We were very pleased with the outcome and we are happy you are as well. Enjoy your A/C this summer! Lori

blair
blair
1 review Calgary, AB
10/10

Our furnace motor quit, and we needed it repaired

Distinct was great, they talked to me about the way the motor had quit to try and make sure they were prepared before they sent the technician. They had me send a picture of information plate on my furnace so they could get the right parts before coming to our house. As a result, they had everything needed to do the work quickly and efficiently. The technician really impressed me with his knowledge and skills. He was clean-cut and very polite as well. Top notch service.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Hello Blair, Thank you for calling us and giving us the opportunity to get your furnace operational! The information that you walked us through and sent to us was imperative to having the right parts ready for when our technician arrived. Thank you for that! It not only helps us with what parts to bring but it often makes the job more efficient, smoother & we are able to get the equipment working more quickly. Lori

Werner in Calgary
Werner in Calgary
1 review Calgary, AB
10/10

Air Conditioning

Distinct Heating & Cooling was referred to us by a friend, and my wife and I went to the Home and Garden Show for an initial meeting and to check out the competition. We ended up booking several companies for installation quotes and Nate was simply the most thorough and professional. The guys who performed the installation were top-notch, and the quality of the work done was superb. Nate dropped by the following week (installation was on a Friday), reviewed the work done by his staff, and helped us with the final set-up. Overall, we had a fantastic experience. Everyone representing Distinct was very professional, and Nate and his staff showed up on time for every scheduled appointment (a few minutes early actually). Highly recommended!

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hello Werner, Thank you for your wonderful review! Nate & our technicians take a tremendous amount of pride in the work they do and paying attention to the details is a big part of that process. We are grateful that you trusted us with this installation. If you should need anything, please call. Lori

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.