Maid4Condos

House & Apartment Cleaning
Toronto ON M6K 1X9
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Maid4Condos

Average customer rating:
9.6 10 (850 reviews)

Sort by

Bevrof
Bevrof
1 review Brampton, ON
10/10

Excellent

Samantha came to clean she did an excellent job the place looks amazing now I am so glad I got the service would highly recommend!!!! My place is now spotless

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thank you so much for your review of Maid4Condos cleaning services. We truly appreciate your feedback and value you as a client. Maid4Condos, because time is precious

anthonylance89 in Old Toronto
anthonylance89 in Old Toronto
2 reviews Toronto, ON
10/10

Cynthia does a great job!

Cynthia did a great job cleaning my condo! She was professional, polite and efficient. When I came home, everything was put nicely into place, my dishwasher was running, and everything was shining. I would highly recommend her and Maid4 Condos again to my friends and family.

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thank you so much for your review of Maid4Condos cleaning services. We truly appreciate you taking the time to share your experience with us and we very much look forward to serving your ongoing cleaning needs. Maid4Condos, because time is precious

Private User
Private User
Private User reviews Toronto, ON
10/10

Cynthia Bi-Weekly Cleaner

Cynthia performed our Bi-Weekly cleaning. She did such an amazing job. Almost a deep clean Level, without the cost. Her attitude is also sweet and lovely. Thank you so much, Cynthia!

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you so much for your review of Maid4Condos cleaning services and your most recent cleaning personnel on your biweekly service. We truly appreciate you trusting us on a reoccurring service and we always look forward to cleaning your home. Maid4Condos, because time is precious

Megan in Toronto
Megan in Toronto
0 reviews Toronto, ON
10/10

Thank you, Nathalia!

I used Maid4Condos for a move-in clean when I got my new condo. The place really needed a deep clean and moving is stressful enough, so I decided to get some help on the cleaning front. I loved how easy it was to book online. I knew exactly how much the service would cost and could pick a time that worked with my schedule. Nathalia showed up on time and did such an incredible job. The condo was spotless! She was efficient and detail-oriented. I would absolutely use this service again in future!

Approximate cost of services:
$190.00
Was this review helpful?
Company Response

Thank you so much for your review of Maid4Condos cleaning services. We truly appreciate you choosing us as your cleaning service provider and we very much hope you settling into your new home. Maid4Condos, because time is precious

ML
ML
0 reviews Toronto, ON
10/10

Condo Deep Clean

I had my condo cleaned today by Hatice. She did a great job and met all my expectations! She got into every corner, cleaned everything perfectly on the checklist and made my condo look brand new again! I couldn't be anymore pleased. She was on time, pleasant to talk to and finished on time as well!

Approximate cost of services:
$160.00
Was this review helpful?
Company Response

Thank you so much for your review of Maid4Condos cleaning services. We truly appreciate you sharing your feedback about your awesome cleaning staff and we very much look forward to the next opportunity to clean your home. Maid4Condos, because time is precious

Patricia
Patricia
2 reviews Toronto, ON
1/10

Horrible cleaning would never recommend: Update

This is the worst cleaning I ever experienced. I decided that for a move-in cleaning I would like to have what I considered a premium service. What a disappointment. It looked like they were in a hurry and just service wipe and off they went. The floors were streaky as were the stainless steel appliances. On the shower rain head there was a layer of dirt that they left. The condo was in fairly good shape, just needed a professional cleaning, but that is not what I got. The sent their quality control manager quickly and she rectified some of the issues, but I went in yesterday on my own to do a better cleaning. For example even the QM said that she could not clean the stainless steel appliances of the streaks. Well guess what? I got a stainless steel cleaner and they came out perfectly. The interior windows were done, but I went back over them and there was dirt on my paper towels...so also not done well. The shower stall door was streaky so I had to reclean it. So yes the response was quick, but the QM only corrected some things. She was only one person. There was even dust in the door frames...an easy swiff, and it would have been done. They should have done a complete do-over with their best team and then perhaps they could have redeemed themselves. I am very angry. I note that there is another move-in clean below that has a similar rating. They can't use the excuse that my place was not in good shape because it was, just a few things...it was actually worse after they were done.
UPDATE...so in their answer below it is contact a member of our management team and they will fix it...not so much...their response was well usually we send the team back in to fix things, which they did not. They have made no offer of a refund or anything. So. so much for a satisfaction guarantee. They have very slick marketing , but poor quality.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for providing your feedback about your cleaning experience. We have taken your feedback and we are looking into opportunities for improvement along with Quality Control team. We understand the frustration with having to have us back, but thank you again for giving us the opportunity to make it right.

We always strive to have awesome experiences the first time, but we are human and we appreciate the opportunity to learn. If you would like to further discuss, please feel free to contact the office and speak to a member of our management team.

Just to clarify in the month of April alone we did over 400 Moving Cleaning Packages. We always aim to exceed client expectations at all times and when we do fall short, we take it as an opportunity to learn.

Susanne from Scarborough
Susanne from Scarborough
4 reviews Toronto, ON
10/10

Excellent cleaning job

We ordered a Deep Clean Service. Regular service costs less. Andrea and Rhonda did a very thorough cleaning job, with excellent attention to detail. Each time we have invited Maid4condos into our home we have felt we received very good value. We will certainly invite them back!

Approximate cost of services:
$320.00
Was this review helpful?
Company Response

Thank you so much for your review of Maid4Condos cleaning services. We truly appreciate you choosing us as your cleaning service provider. Maid4Condos, Because Time Is Precious

Dan in Mississauga
Dan in Mississauga
1 review Toronto, ON
0/10

Horrible service, unit remains unclean and management is unhelpful

We paid for a move in move out service, the place remains extremely dusty, dirty, and full of residue on surfaces that one swipe of cleaner could easily remove. They said that they only offer 5 hours of service and we exceeded this.. but they were in and out in 2 hours. Photos of just some of the areas they didn’t clean included. Would never recommend them for any service. The areas cleaned are superficially done. We will now need to hire a second cleaner to actually clean the unit.

Approximate cost of services:
$270.00
Was this review helpful?
Company Response

Thank you Dan for sharing your feedback. Note that some of these pictures were taken prior to us returning to address missed items.

We are surprised by 0/10 rating for us but we understand your frustration with having to deal with the very poor conditions your tenant left your unit.

We arrived on site and advised that the unit was in poor/ below average condition. There was grease stains, mold, mildew, built up grime etc. We had a team of 2 there for aprox 2.5 hours for a total of 5 labor hours for the service and they did a lot of scrubbing and polishing but still were not full able to remove stains from sinks, appliances nor clean under appliances (without possibly causing damage)

We did get some feedback from the client that there was some areas that may have been missed. When this was reported we immediately deployed a quality team of 2 with the understanding that we still would not be able to remove grease or stains. This team spend another 1.5hrs on site and the team were 2 so another 3 hours of labor.

We are fortunate and thankful that we were given the opportunity to come back and make things right with what we could address and per our policy are not able to guarantee refurbishment of appliances or surfaces from stains, mold, mildew, grease or grime. But we did in fact try our best and again we truly understand the frustration felt here.

The client paid $229 for the service of which we allocated 5hrs to and ended up providing 8hrs of labour.

Private User
Private User
Private User reviews Toronto, ON
10/10

Move out condo clean

I was in the process of moving out of my condo and into a house. I had no time during this time to clean the condo myself so I hired Maid4conds to get it cleaned. I’m so glad I did, as they did a phenomenal job and better than I could have done myself.

Highly recommend, the ladies were very nice and did a great job.

Approximate cost of services:
$285.00
Was this review helpful?
Company Response

Thank you so much for your review of Maid4Condos cleaning services. We truly thank you for allowing us to be a part of your moving process and we very much look forward to serving your cleaning needs again soon. Maid4Condos, because time is precious

Private User
Private User
Private User reviews Toronto, ON
10/10

Spring clean!

Great service, easy, convenient and efficient. Nathalia did an excellent job. Our place feels fresh and spotless, which we greatly appreciate since we are spending a lot more time at home!

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you So much for your review of Maid4Condos cleaning services. We truly appreciate you taking the time to share your experience with us and we always look forward to your next cleaning. Maid4Condos, because time is precious.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maid4Condos

Maid4Condos gives times back in the lives of residents of Toronto Canada by taking a major chore off of their plate. (cleaning) we enable a smooth and easy booking process that is backed by the latest software and technology ensuring clients are aware of their service, their booking info and status of their clean throughout the process. This is all provided by passionate Trained and Certified staff (true employees) who have industry leading total compensation packages which create happy staff who truly care and go above and beyond to deliver a great service to our cherished clients every single day. At M4C we are not providing cleaning services. We are enhancing people's lives. We are giving the best opportunity we can in the career paths of our staff and delivering the most valuable thing in life to our clients - TIME. Maid4Condos, Because Time Is Precious.

Maid4Condos is the cleaning company of choice for the downtown Toronto area. We are fully insured, use eco friendly cleaning products, our staff are trained under the Master Class Certified Clean Training program and we offer you a full 24Hr Service Guarantee - if you are not fully satisfied with your cleaning, contact us within 24hrs and we will come back and make it right! Think of Maid4Condos for Residential cleaning, office cleaning, move-in and move-out cleanings, deep cleanings and a cleaning partner for Short Term Rentals, executive suites etc
Easy Online Quotes, Booking & Appointment Management

To learn more about us and how we operate please visit our FAQ section on the site https://www.maid4condos.com/faqs/

CATEGORIES
House & Apartment Cleaning
PRODUCTS
We use top quality products and equipment. All of our products are commercial grade such as P&G, Vileda, Eureka and Sanitaire commercial vacuums.
SERVICES
Think of Maid4Condos for Residential cleaning, office cleaning, move-in and move-out cleanings, deep cleanings, Managers of Short Term Rentals, property managers etc
BRANDS
P&G, Eureka, Sanitaire, Vileda +++ More GermBlasters is a sub brand of Maid4Condos providing preventative disinfection services
SPECIALITIES
Our staff are trained under the Master Class Certified Cleaning program and we offer you a full 24Hr Service Guarantee - if you are not fully satisfied with your cleaning, contact us within 24hrs and we will come back and make it right!
WEBSITE
https://www.maid4condos.com/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
45
RETURN POLICY
See our service guarantee and cancellation policies in our service agreement available on the site
PAYMENT METHOD
All major credit cards accepted.
MEMBERSHIPS
ARCSI & ISSA Council Member
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices Starting From $109.99
BONDED
Yes
PROJECT RATE
Package based on size of cleaning project.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
24 Hour Clean Guarantee. Visit website for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.