Great product. Robust yet elegant. Withstood modification to remove the logo and add lighting and two more cross-members (we have high winds down our laneway so I wanted to add strength). The Rep communicated well and I think delivered it himself. Better looking than the others I have seen; more like a wrought iron look than plastic. The glazing and the arms are made of polycarbonate, which is the plastic that Hilti, Milwaukee and Makita, for instance, use for their tool's chassis. I foresee no issues with this awning.