We began the search for a granite countertop for our kitchen and after hours spent at the various suppliers had narrowed down our choice to two slabs and eventually one. We went to Granstone early afternoon of a Saturday with our measurements (no appointment) and met with Solo, one of the owners. We provided him with our rough measurements and the product number of the stone. He was wonderful to speak with about the process and told us that we would have a quote on Monday and he was right on his word. Paige from his office sent us the quote, very competitive pricing, and we spent a few more days going back to the warehouse to look at the stone again before we placed our order. Both Solo and Paige were very patient with us, no pressure at all and we sealed the deal a week later. Within a few days Solo scheduled our appointment for the final measure at our home and one week after that our granite countertop was in. From the time we walked in that Saturday afternoon to the time the job was completed two weeks later, we were amazed at the customer service, friendly, no pressure ambiance, patience and the professional service experienced. The install was superior and we love our new granite countertops!!! Thank you Solo and Paige. Great experience all around. Much appreciated.
Gord and Kathy, Nepean
- Company Response
It was a pleasure working with you.