Granstone

Countertops
17 Enterprise Ave. Unit I Ottawa ON K2G 0A7
HomeStars  >  Countertops in Ottawa  >  Granstone
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Reviews by rating (past 12 months)
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Reviews for Granstone

Average customer rating:
9.9 10 (103 reviews)

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Private User
1 review Ottawa, ON
10/10

We were greeted by Hayley, the office & sales manager, when we went to Granstone looking for a price & some recommendations on materials & color matches.She was extremely helpful & extremely knowledgeable. After many conversations & various price options we decided on Granite. The counter top was installed within 2 weeks & the installers were very professional & did a perfect job. We are extremely happy.

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Company Response

Thank you. Hope to work with you in the future.

Regards
Granstone

Gaetan in Gatineau
1 review Toronto, ON
10/10

I got to say that the staff and management at Granstone know how to do business.This is our 2 nd experience with this granite company.

Starting with first contact with Hayley in the office.She was professional and knowledgeable on their products.She was very courteous and took the time to meet with us at multiple occasions.She also was extremely fast replying with quotes and to all our emails.

Their installers are also very courteous and hard working.They alway left the house clean and were extremely polite.

Solo and Derrick in management are something else.They put clients first and we give them hands up for doing what it takes do make certain
that their clients are 100 % happy.We did have some issues with some countertops,but at the end,they made it happen for us and we are praising for this company and their staff.

I have been is business in the construction for more than 25 year,and I can honestly say that their are not a lot of business that take care of their customers like Granstone.

Thank you again Solo and Derrick for all you guys did to make this project work for us.The countertops look amazing.

PS We will do business again in the near futur.

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Company Response

Hi Gaetan,

Thank you for the kinds words. It was a pleasure working with you and look forward to seeing in the future.

Regards
Derek

Jill Villeneuve in Ottawa
1 review Ottawa, ON
10/10

Couldn’t be more impressed with a company! We had quartz countertops installed and a new backsplash. They gave us a very fair price, answered all of our questions quickly, along with giving us advice on how to update our kitchen. Very much appreciate the focus they put on customer service, as well as their attention to detail. We were very pleased with the end result! It was a pleasure doing business with Granstone. Would highly recommend them to anyone :)

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Company Response

Thank you for the kind words Jill. Your kitchen is beautiful. Thank you for giving the chance to work with you.

Granstone

Kristen&Rob in Ottawa
1 review Ottawa, ON
10/10

November 26,2017 My fiance and I are thrilled with the beautiful Carrara Marmi quartz counter tops we chose for our kitchen and three bathrooms. We also chose to upgrade to a gorgeous grey granite single sink. The professionals at Granstone were so helpful and made the process so easy and stress free. We worked with Derek, who was knowledgeable of the products, friendly, and was easy to get into contact with. He went above and beyond for us, and we are so grateful. The kitchen is the heart of our home, and we are so happy with the results. I would highly recommend the services this company has to offer!

Thank you, Granstone!

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Company Response

Your kitchen and bathrooms are absolutely stunning. Thank you for giving us the chance to work with you in this project.

JF in Ottawa
1 review Ottawa, ON
10/10

My wife and I couldn't be more happy with our new countertops. Granstone met our needs with respect to price and finishes we wante. They were super fast with the installation and it was well done. Their aftersales was great and we really appreciated being able to deal after hours with the company as they were always available by email.

Very satisfied customers.

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Company Response

Hi JF. Itvwas great working with you.

Someone
1 review Casselman, ON
10/10

We decided on Granstone after a recommendation from a friend and we were not disappointed. Not only did they offer us the best price, but their communication through the entire process was on point and quick. Even when the style we selected was delayed a month, Hayley was quick to offer a a perfect solution that saw our counters installed on time. After installation, we noticed what we thought were some dependencies and contacted Granstone who responded immediately keeping up with their "customer first" mentality. Solo made it a point to drive 45 min our of his way to satisfy any concerns we may have had and was more than happy to provide advice and suggestions for us moving forward.

If you are thinking about moving forward with Granstone, trust me when I say, it will be the best and easiest decision you can make.

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Company Response

Thank you.

Private User
1 review Ottawa, ON
10/10

Working with Granstone was seamless from choosing the soapstone slab at Blackstone to measurement and installation by Granstone. Granstone demonstrated real artistry when they cut the pieces of counter from the slab so that the beauty of the soapstone is revealed. We are very happy.

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Company Response

Your kitchen looks absolutely stunning.

Thank you
Granstone

Stephanie in Ottawa
1 review Ottawa, ON
10/10

I really wanted beautiful granite countertops in my kitchen and bathrooms of my new home but the builder prices were senseless. I started looking for options and after looking at a few places, I found Granstone and it was the best decision. From the start Hayley and Paige were truly amazing in guiding me to choose the best slab for my needs and their level of professionalism and customer service is truly unmatched. I have been recommending Granstone and will definitely be using them again for future projects. Thank you!

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Company Response

Thank you for the kind words. We hope to work with you again in the future.

Private User
1 review , ON
10/10

We just moved into a new home and our kitchen needed some help. Granstone was there every step of the way to teach us about the process, recommending different products and helping us with the overall design. They made the process very simple, fun and easy. Everything went incredible smoothly from designing, demolition and installation. I would highly recommend Granstone and will definitely be using them again.

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Company Response

We really enjoyed working with you.

Thank you
The Granstone Team

Louise Amyotte-Baker in Ottawa
1 review Ottawa, ON
10/10

The team at Granstone made replacing our kitchen countertops a breeze. Special thanks to Hayley and Solo who have done a wonderful job and were very helpful throughout the process. Installation took place smoothly and as scheduled. I'm very pleased with this business, every step of the way,

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Company Response

Hi Louise, it was a pleasure working with you. We hope to work with you again in the future.

Regards
Granstone

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Granstone

www.granstone.ca
Granstone is an Ottawa based leading provider of custom and semi-custom granite and natural stone countertops for kitchen, bathroom and other residential and commercial applications. We approach each and every one of our projects as if it was our own, and strive to make the entire experience a positive one for our clients.

Unlike our competitors, we do not offer a one size fits all solution but instead tailor to your specific needs. By utilizing proven fabrication and installation techniques, we are able to deliver beautiful countertops while staying on budget every time.

We have recently moved our new location is 17 Enterprise Unit I Ottawa Ontario K2G 0A7.

CATEGORIES
Countertops
PRODUCTS
Quartz Granite Soapstone Quartzite Dekton Marble Mosaic Tiles Ledger Panels Subway Tiles Kitchen and Bathroom Cabinets
SERVICES
Countertop fabrication Countertop Installation Kitchen and Bathroom Cabinets Installation Renovations
BRANDS
MoSER Sinks and Faucets Silestone Caesarstone Hanstone Zenith LG Samsung TCE MSI Q Vicostone
WEBSITE
http://www.granstone.ca
YEAR ESTABLISHED
2009
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.