Granstone

Countertops
Ottawa ON K2G 0A7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Granstone

Average customer rating:
9.9 10 (180 reviews)

Sort by

GS
GS
1 review Gloucester, ON
10/10

Basement Reno

I needed to complete my basement reno within my budget and a set timeline. After comparing a few contractors, Granstone stood out the best in developing the work plan as I wanted and delivering the project with quality and within the established timeline. They provided best professional services, informing me at each and every stage of the project and sharing their professional and honest recommendations. They brought in quality workmanship and quality contractors where needed. It was very enjoyable experience working with Granstone team and I highly recommend them.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

We’re thrilled to hear you had a great experience with Granstone! It was a pleasure working on your basement renovation. Your kind words about our professionalism and communication mean a lot to us.

Thank you for recommending us, and don’t hesitate to reach out if you need anything else in the future!

Best regards,
The Granstone Team

Jac
Jac
1 review Ottawa, ON
10/10

Front steps stonework

Daviel met me on time to offer a competive quote. Work started on time and finished on time. Quality work by a competant quality staff. Thanks!

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

We had a lovely time working on your project Jac! Granstone Landscaping team appreciates your reviews! Don't hesitate to reach out if you need anything else in the future!
Thanks,
The Granstone Team!

Richard in Ottawa
Richard in Ottawa
1 review Kanata, ON
10/10

Kitchen Renovations

I had my kitchen and bathroom countertops made and installed by the Granstone team. The price, quality and service was beyond my expectations and recommend anyone needing countertops to stop shopping around and call Granstone right now.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for your kind words Richard! We truly appreciate the honest opinion! We had a lovely time working on your project!
Don't hesitate to reach out if you need anything else in the future!
Thanks,
The Granstone Team!

Voula
Voula
1 review Nepean, ON
10/10

Repair work

I had a home renovation, with another company but when it was done and I got my new refrigerator it did not fit. They couldnt accommodate me at all so I called Grandstone. They were amazing. She got me the service ASAP at a very reasonable price. I would highly recommend this company to anyone. I wish I knew them before.
Thank you sooo much , for helping me out asap

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you for the wonderful words Voula! We were glad that we were able to help you out! Don't hesitate to reach out if you need anything else in the future!

no
no
1 review Kanata, ON
10/10

countertop repair

Excellent warranty service from both Gelena in the office and Diego in service I would highly recommend them to anyone needing countertops. They have been top notch
many thanks

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you so much for your wonderful words! I'm glad Gelena, Diego and the Granstone team is able to meet your needs! Don't hesitate to reach out if you need anything else!
Thanks,
The Granstone Team!

Tony
Tony
1 review Gloucester, ON
10/10

Service

I had a small order but Gelena the customer service rep treated me with the same care and attention to detail that I would have expected if I had put in large order.
I found her courteous and very efficient.
Thank you for the great service!

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Thank you so much for your wonderful words Tony! I'm glad Gelena and the Granstone team is able to meet your needs! Don't hesitate to reach out if you need anything else!
Thanks,
The Granstone Team!

Nena
Nena
1 review Nepean, ON
10/10

A Heartfelt Appreciation for Granstone's Exceptional Service

I am thrilled to share my extraordinary experience with Granstone, the company that played a pivotal role in purchasing and installing my new quartz countertop and powder room. In my quest for the best price, Granstone stood out, and I'm delighted to express my gratitude.

From the moment I walked into Granstone, I was captivated by their unique approach. Special commendation goes to Gelena, an exceptional salesperson who not only assisted me in the selection process but also shared valuable ideas. Her kindness and support made the entire journey memorable.

The entire process, from measurement to installation, was remarkably seamless. During a challenging period of house renovation compounded by the loss of my father, the Granstone team, led by owner Derek and supported by Gelena and others, went above and beyond to alleviate my pain and stress.

I opted for Quorastone Calacatta Flux for my kitchen, which exceeded my expectations. The aesthetic transformation has brought immense joy to my home.

I want to thank Granstone for their outstanding service and compassion during a difficult time. I wholeheartedly recommend Granstone to anyone seeking top-notch quality and exceptional customer care.

Warm regards,
Nena

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you so much Nena for taking the time to share your extraordinary experience with Granstone. We are truly touched by your kind words and thrilled to have played a pivotal role in providing you with a new quartz kitchen and powder room countertops. We're grateful for the opportunity to support you during this time, and we're glad that our team could go above and beyond to alleviate your pain and stress. We appreciate your trust in us during such a difficult time, and we're honored to have been able to provide outstanding service and compassion.

Thank you for wholeheartedly recommending Granstone to anyone seeking top-notch quality and exceptional customer care. We value your feedback immensely, and we look forward to serving you again in the future.
Thanks,
The Granstone Team.

Gordo83
Gordo83
3 reviews Nepean, ON
10/10

Thanks for installing our 240v plug for our EV

I called Shawn at Granstone Electrical to install a 240v outlet for our EV charger. He was fast, professional and we've had no issues ever since (going on 9mths+ now). Would certainly recommend!

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

Appreciate the nice words! Granstone Team works hard to make everything perfect and satisfy all our client's needs! I'm glad that you liked our Granstone Electrical service! Hope to work with you again in the future!

Elizabeth M
Elizabeth M
0 reviews Ottawa, ON
10/10

Beautiful New Quartz Counters

Thank you Gelena and Granstone Company contractors for making my recent renovation experience so enjoyable and the results so satisfactory.

When I first decided to up-grade the existing granite kitchen counters in my small condo to new quartz counters, I approached several well-known construction hardware companies for information and advice on how to proceed. Initially, I wanted guidance and an approximate estimate of the cost and time involved. None of the big name establishments were interested and I received a brusque brush off!

What a delight it was to hear Granstones response to my request for an in-home estimate : That is exactly what we do.! And now I have gorgeous quartz counters installed and I couldnt be happier. Furthermore, it was a treat to witness your courteous and friendly contractors working with each other to accomplish this project. They invariably arrived at the time expected, tidying up impeccably when finished.

When all was done, the Final Invoice came in with a cost that was LESS than initial quote.

Elizabeth M

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thanks for the wonderful feedback Elizabeth! Granstone team had the pleasure of working on your project! we are very glad everything worked out to your satisfaction. Please contact Granstone for any future needs!

Chris
Chris
1 review Ottawa, ON
10/10

Interlock Patio

Granstone just completed my interlock patio and it turned out fantastic! I was impressed with how knowledgeable the supervisor was and how well this team worked together to complete my project. My patio exceeded my expectations, I absolutely love it and the story behind those who built it. Granstones team were an absolute pleasure to have on my property and I would definitely work with this company again.

Approximate cost of services:
$8,800.00
Was this review helpful?
Company Response

Thanks for your lovely words Chris! It was a pleasure working on your project! we are very glad everything worked out to your satisfaction. Please contact Granstone for any future needs!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Granstone

Granstone is an Ottawa-based leading provider of custom home build and custom kitchen, basement, and bathroom renovations as well as fabricators and installers of stone countertops.
We can do anything you require from full custom cabinets, flooring, backsplash, and countertops. We have also added a professional and creative Landscaping Department with all in-house specialists!
Whatever your renovation needs we can help you do it! We have a wide selection of granite and natural stone countertops.
Granstone employees approach each and every one of their projects as if it were their own. We strive to create a professional environment for our customers in order to ensure that every experience is a positive one.

Should you have at any point in time some questions, please do not hesitate to contact our knowledgeable staff:
-via phone (613-733-0391)
-email (info@granstone.ca),
or best come visit us at our Ottawa showroom located at 17 Enterprise Ave Unit I.
www.granstone.ca

CATEGORIES
Countertops
PRODUCTS
Quartz Granite Soapstone Quartzite Dekton Marble Mosaic Tiles Ledger Panels Subway Tiles Kitchen and Bathroom Cabinets
SERVICES
Countertop fabrication Countertop Installation Basement, Kitchen, and bathroom renovations Landscaping Services Custom Home Builds
BRANDS
MoSER Sinks and Faucets Infinity Quartz Silestone Caesarstone Hanstone Zenith LG Samsung TCE MSI Q Vicostone
SPECIALITIES
- Countertops - Home Renovations - Custom Build houses - Landscaping work
WEBSITE
https://granstone.ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Credit/Debit card/Cash/e-Transfer/Check
LICENSES
ESA Certified Electricians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.