We consider ourselves very fortunate to have worked with Dragan and his team at Ivic Construction (Goran, Alain, Jorge and Erik). We really could not have asked for a better contractor. We were referred to him from friends who had hired him to complete a large renovation in their home. We were very focused on getting the right contractor as we were gutting our house and putting a 400 square foot addition on the second floor. We were so impressed, not only with the work his team did on our friend’s home, but with the way in which our friend told us he handled any issues that came up. After getting quotes from two other contractors, we decided to go with Dragan. The difference in the cost he quoted us was just a tiny bit higher, but he also was not charging for things like extra pot lights. What we most appreciated about Dragan was that he was attentive, flexible, and did everything in his power to make sure we were happy with our home. For instance, we had to change our start date, which he kindly accommodated (which I know is challenging for contractors especially when weather plays a factor). We also requested that we meet every two weeks at the house to go through the work and discuss any upcoming concerns. He gladly did so and was also very flexible in meeting with us when it was convenient for us. Once we moved in, there was an incident one evening with a leak in the washroom (which was not a leak, but an accident caused by water splashing out of the tub and onto the floor). Dragan was on holiday when it happened, and we called him in a panic. He immediately responded and one of his crew members came to the house early the next morning to take a look. We also had some issues with the way our tiles were installed – Dragan did not stop providing solutions until we were fully satisfied. He also sent his crew to our home after the reno to help deal with some cracks we noticed in our beams (at no extra charge). And, most importantly, we were told the reno would take about 9 months and 9 months later, our home was ready. I know that if I were to call Dragan with an issue even now, 1.5 years after the reno, he would respond. Overall, we love our home and are so glad that we chose Ivic Construction for our reno, therefore, we highly recommend them.
- Company Response
Hi Tina, Thank you so much for your feedback. It was pleasure to work with you and Andrew. Dragan