Comfortkitchen

Bathroom & Kitchen - Fixtures & Accessories
23-61 Valleyview Road Markham ON L3T 6Y9
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Reviews for Comfortkitchen

Average customer rating:
1 10 (2 reviews)

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Flora from Toronto
Flora from Toronto
4 reviews Markham, ON
2/10

Kitchen Cabinets

The work was done in a reasonable amount of time. They are quick to respond and price is reasonable. However, their workmanship and customer service is substandard. There are nicks and scratches on the cabinets and when we asked for changes because the "insdie" of the drawers were not the same color, they refused. I don't think they care about repeat business or customer service at all. They kept arguing with us on what looks good and what doesn't. Not very professional at all. Beware of this place.

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Company Response

Not exactly like what you saying, at the beginning when we provide you ideas and estimate, I did mention you if you only re-facing the cabinet doors, we only can re-paint the doors which the outside of cabinets. Your existing cabinet inside is not match the new paint color, we can not do anything, because we can't repaint them without machine, they are already assemble together, we did lots of re-facing/repaint kitchen, the customers are all understand the situation, all the panels are assemble already, no matter how carefully the worker re-paint inside frame/panel edge by hand (not machine), the result is not perfect. That's why we will remind everybody at the beginning, if customer want the same color, they can choose a similar door color to match the inside. We're not arguing, we still trying to explain to you, but you don't understand. I know this is misunderstanding, you can try ask other workers to help you glue the new edge, they might be charge you too much, but 100% the result you wouldn't accept, because the glue can not be all cover, it's not machine, after they finish, you will find the edge will peel off soon.

rosa leung from Thornhill
rosa leung from Thornhill
1 review Thornhill, ON

First Review

0/10

washroom renovation

Poor workmanship, pool attitude, not professional at all, if you hire this company good luck, For 3 months time, they still cannot finish the job, but demand on money, I have paid three times ( twice more than the contract request, still not enough) always threaten no money no work, very very bad. 1. does not know how to install trim, 2, does not know how to paint, one wall paint 6 times, finally looks okay 3. Tiles installed improper, now I have to hire other contractor to replace the tile, because it cracks, ( only 8 weeks) 4. the vanity does not paint properly, they have to remove and redo. 5. almost everything they have to do at least second time, 6. then turn around asking for money, saying this is not ordinary work,
I declare every statement that I made on about is nothing but truth.

Thanks.

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Company Response

Sorry to hear your experiences, we only do cabinets and counter top, the renovation is not our main part. The team you hired is the one we recommended, but they did a lot projects for our kitchen clients, never happened like this. Hope you finally solve all the problems.

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