We were very fortunate to find out that Dean and his team also does installation of stair treads and risers, sanding and staining of stairs and railings, stair finishing, and installation of railings, posts and pickets.
To keep costs down, we originally thought we could keep our railing and stain it to match our hardwood floors. However, we found out even before we met Dean that our railing was not up to code so we would have to look at replacing it. This was unexpected and we had a lot of concerns, especially since we were already way over budget. Dean went over and above our expectations by offering us solutions to keep costs down. This would have lowered his quote, and I know there are many contractors who would rather add to the estimate! We really appreciated his efforts to work with us.
We decided to replace the railing as it did look outdated and explained to Dean that we wanted to keep the design very simple. We were not used to posts as our old railing had none. Dean took notes on exactly what we were looking for and when he stopped by to take the templates for our stairs, he also brought along samples of posts and pickets. They were exactly what we were looking for, and Dean offered great advice in terms of design and functionality.
Our old railing was quite shaky and we were shocked when Dean told us that the original pickets were barely installed to the floor by ¼” if that!
Once again, Dean explained the process and answered all our questions and concerns. Honestly, I have yet to meet someone so patient, as we were obviously quite anxious about the results
All my calls, emails and texts were answered in a timely manner which goes to show again how committed and professional Dean is.
Dean finished the project ahead of time (again) and the results are stunning. As you can see from the pictures, it’s a huge transformation! We’ve had so many compliments and the only complaint we have is that we should have done it long ago! The pickets and railing are solid and secure and the entire project adds incredible design and value to our home. We cringe when we look at pictures of our old stairs and railing! Thanks again Dean for a fantastic job!