Leaking eavestrough corners and cleaning
After having Nathan round to repair 3 leaking corner joints and cleaning the eavestrough I paid $320, which they took off my credit card within 2 hours of him leaving! The next day after some rain I noticed one was still leaking. I called and had to wait 2 weeks to get an appointment to get someone round again. The day before they were supposed to arrive I got a call from an obnoxious employee who called himself Rick, saying they would not come round to fix it as it wasn't under warranty. I explained that the job wasn't repaired properly in the first place, to which he said you have to email Scott in sales. I did exactly that but never got a reply!! Their customer service is appalling. DO NOT USE THIS COMPANY!! THEY DO NOT DO THE JOB PROPERLY AND YOU HAVE ABSOLUTELY NO COME BACK AFTER YOU HAVE PAID THEM.
- Approximate cost of services:
- $320.00
- What could this company do to improve their services?
- Do great work and fix it if they don't.
- Any advice to offer fellow homeowners facing a similar project?
- Call any company but this one!!