Artisan Premium Painting

Formerly Abraxis Painting
Paint & Wallpaper Contractors
Mississauga ON L5M 1L2
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Reviews for Artisan Premium Painting

Average customer rating:
9.6 10 (99 reviews)

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RM in Mississauga
RM in Mississauga
5 reviews Mississauga, ON
10/10

Quality Job

The crew did some repair work and paint on the front of our home... Great job guys! The guys were very creative with their ideas to minimize cost to us on some rotten trim work that was impossible to match.

We will have them back for the next paint project without a doubt.

Approximate cost of services:
$1.00
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Company Response

Hey Ron ! Thanks for the review, we greatly appreciate you taking the time to post on our profile. We are delighted to hear that you are happy with our exterior work. Although the exterior trim installation was challenging, especially when factoring the height difference and the size of the new molding, it went very well and looks great. We look forward on serving you in the future or possibly bumping into each other by the paint store. Thanks again for the business and profile review !

 in Mississauga
in Mississauga
1 review Mississauga, ON
10/10

Interior Painting

I had contracted Abraxis Painting to perform some interior paint work before the holidays to get the house ready for the in-laws and guests we were expecting for the holidays. It was quite a rush job but I was referred to this company by a colleague of mine that was happy with his job so I figured I would get a quote. It was very easy to set an appointment at my convenience ( 8 pm, Dec 9th, 2015 ). They arrived on time and presented a quotation with 3 prices, surprisingly they did not recommend their most expensive option, I appreciated their honesty. Upon signing the agreement with Raphael we scheduled a day the team would arrive and we can begin. Raphael and his team arrived early and immediately started working. The project which included 2 rooms and a foyer took only 3 days including being swept, cleaned of dust and furniture moved back to its original space. Overall, I was very impressed with the work and look forward to using them in the summer for some exterior work.

Approximate cost of services:
$3,400.00
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Company Response

Hey James ! Thanks for posting a review. It was a pleasure working with you & your wife. We know how stressful the holidays can become, however it was our pleasure to help. We know how difficult it can be finding an available contractor to start tomorrow. We are thrilled to hear you are very happy with the work and that you would recommend us to your family and friends, this is truly a compliment. We hope that the holiday celebrations were joyous and look forward on coming by and serving you in the future.

Ashley
Ashley
12 reviews Mississauga, ON
10/10

Exterior home painting and garage floor macro epoxy application

When I met Raphael and Eric I was impressed with their professionalism and product knowledge. The work started on the agreed date and together with a third member Chris they completed all the exterior painting and the work on the garage floor (which included surface scrapes, citric acid etch following a full diamond grind, power washes, 2 coats of Macroepoxy and 2 coats of armour seal) within the agreed timeframe and to a high quality finish. Very impressed especially with the work done on the garage floor.

They are young entrepreneurs who are sincere in wanting to do a good job and please their clients. It is rare in this industry to find contractors whom you feel you can trust to do what they said they will do. These gentlemen go the extra mile to please their clients. Strongly recommend them.

Approximate cost of services:
$3,500.00
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Company Response

Hi Ashley! We are very excited to see you have taken the time to write this review. Producing your project was a delight from start to finish and we are glad to hear you are enjoying the new garage floor! Well be sure to stay in touch for the future, and thank you again for your business.

Paul in Mississauga
Paul in Mississauga
5 reviews Mississauga, ON
10/10

Exterior Painting

We called for several quotes from various companies, and as expected, got various estimates. We had seen some of the work in the area done by the Abraxis team, and the workmanship looked good. We met with the team, and decided to go with Raphael and team.

Despite the extremely wet June, they were able to start and complete the job with a week, and within the expected delivery timelines. Chris, who was going the onsite work, provided updates each day, and pointed out any items which he came across. Excellent communication, and no surprises that way.

The prep work was excellent, with sanding/caulking done prior to all the exterior being primed, and then two coats of high quality paint.

The garage door was also done, and again, all loose paint was removed and cleaned up, and the side entrance door (which was in poor shape), was given extra attention, and not just cleaned up and primed, but also filled with filler to even it out, prior to another primer being applied and two coats of paint. Looks great.

Overall, the work was done on time, no surprises, and exactly on budget, despite the team doing a couple of extra items to ensure the quality was there!

A post walkthrough was also done, which was appreciated.

We would recommend Abraxis, and we will definitely be calling them for our future interior work.

Thanks guys!!

Approximate cost of services:
$2,000.00
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Company Response

Hey Paul, thank you for the review. It was our pleasure to serve your painting needs. The exterior looks great, the new colours worked well. We look forward on working together to make the home ready for sale in February!

Jake Franchi from Mississauga
Jake Franchi from Mississauga
1 review Mississauga, ON
10/10

Exterior painting

I was very happy with the exterior work performed by Abraxis Painting. They had come in and within 3 days my exterior was painted including replacing a couple of Tudor boards that had rotten beyond saving. The were very easy to work with and made it an extremely simple process. They were very professional and came on time every day. After inspecting the work they performed on my windows i was even more impressed. Each window had been caulked on the panes of the window glass and around the brick. The windows were fully primed and painted twice. The crew leader Raphael was very knowledgeable with what products to use to guarantee longevity as well brought me over to show how they prepare the window for painting. Abraxis definitely surpassed my expectations. They were also not the most expensive quote i had gotten. As a customer of a service business I feel like I got my moneys worth and a bit extra. Thanks guys !

Approximate cost of services:
$4,500.00
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Company Response

Hey Jake ,thank you for the review. It was definitely a tedious job, full of repairs and replaced wood pieces. I am thrilled to hear that you were happy with our service. It was great working with you and everyone else involved. We look forward working with you in the future.

Janelle Gorospe from Mississauga
Janelle Gorospe from Mississauga
1 review Mississauga, ON
10/10

Renovation

My husband and I had been looking for a high quality painter for quite some time. We were thrilled when we chose Abraxis. We have had bad experiences previously selecting contractors for many of our previous renovation, this time we were in no rush and decided to receive a couple of quotations and only go forward with the project if we found a contractor that was accountable, professional and took the time to sit down and answer all of our questions .Upon meeting with Erik, we have showed him the new woodwork (trim, casements, wainscoting and crown moldings) that we had just recently installed and wanted spray-painted. We had also disclosed our previous experiences with contractors that have left our home in shambles and have caused incidental damages during the work. Erik assured me that everything would be perfect and to be returned in the same condition as before. Upon debut of the project i was introduced to Raphael and the crew. They had definitely discussed the importance of protection from over spray and our concerns about spray painting with our furniture . The total production took 3 days ( we were at my sisters during the reno due to my dust & particulate allergy) . Upon returning I was amazed. Everything was as promised. All our furniture was immaculate , all our floors were not scratched or dinged from step ladders and all the finish work was done very well. We were impressed how uniform the crown molding joints were and the caulking done to the wainscoting. The spray finish was also factory-like. We were very happy with the work and could not feel better about the project. Thanks guys 10/10 , we will use you for our next project for sure!

Approximate cost of services:
$4,200.00
What could this company do to improve their services?
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Company Response

Hey Janelle, thank you for the detailed review, we definitely appreciate it. We are very glad to hear that we have surpassed your expectations. We also thank you for the referrals you have sent our way, we will make sure that contacts will experience the same service and quality production. It was great working with you.

Mitchel  from Mississauga
Mitchel from Mississauga
1 review Mississauga, ON
10/10

Interior painting

I hired Abraxis painting to help me get ready to sell my home. Having experience myself in real estate and working with contractors, I have found that Raphael & Erik ( the representatives I had a consultation with) were very knowledgeable and professional. I had interviewed 2 other painting companies before Abraxis ,however both of which were late and gave me very little detail on products or even a prospective date they could do the work. Abraxis made it on time to the estimate and presented me with a very clear and descriptive package including products and colors that would look best along with the nearest start date.Although they were the most expensive, I was not looking for the cheapest quote either but best value option. Upon start of the project , the crew was very clean and professional.They helped me move some heavier furniture that was remaining along with other minor miscellaneous repairs around the exterior. The floor and furniture was covered and much of the wall damage had disappeared . When the crew was done, all the furniture was moved back and everything was cleaned up. I was very happy with the cleanliness and overall speed of the project. Thank you for the great job!

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
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Company Response

Thank you for the review Mitchel, we are glad to hear we made the selling process easier for you. It was great to work with you and your wife, we are glad that we explored colour choices in depth and really made an impression for the new buyer. We appreciate the business, and we thank you for the referrals you have sent our way.

Melanie from Mississauga
Melanie from Mississauga
1 review Mississauga, ON
0/10

Interior Painting - Job Abandonment

After interviewing several companies I hired Abraxis in February to do interior painting based on their professionalism, guarantee to return for touch ups and promise they would be the ones doing the painting.

Once the initial job was underway I was impressed with their presentation, professionalism and dedication to getting it right. However, after 2 months of waiting on their promised touch-ups on missed areas and clean-up of spilled paint (all avoidable by experienced painters) AND sending a belligerent staff who yelled at us and hung up on us after he cancelled the final visit with 2 hours’ notice, they have abandoned the job.

We paid in full the agreed upon rate and are now required to hire professional interior painters.

I have no doubt that these guys do a great exterior job but they are inexperienced with it comes to interior painting where details matter.

As a gesture for not charging me for an accent wall they asked if I would submit a review to this website – to which I agreed during the initial painting expecting the job to meet my satisfaction and be completed in full. When they told me they are abandoning the job I told them, as promised, I would submit my review. In response they threatened to submit bad reviews on our business in retaliation to our honest feedback of our experience.

Be warned. Know what you are getting into.

Approximate cost of services:
$1,900.00
1 of 1 people found this review helpful.
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Company Response

I would first like to apologize for the service you have received which has left you unsatisfied. We are thankful for your honest feedback and strive to learn from it and how it can aid us and help grow our business.
For all readers ( more details about the project )
We have originally met the client in January 2015 for a quotation for interior painting of an older home ( 80+ years) . The clients are neighbours down the street and we got along very well with a good understanding on what they were looking to have done.
The client wanted a color change in a couple of rooms to achieve a new look. The home is an older home with plaster walls that have seen some excessive wear and tear through the years and slight shifting of the home as it settled .
After 2 weeks we have been selected, the client requested a lower price which was granted for a positive review. Clients also asked for a few extras-at no cost. Extras included replacement of door casements, baseboards and decorative trim around the stairs. As a fellow business and neighbour we agreed to take on the project and added extras to help with budget and secure another customer.
Upon commencing project and travelling to Toronto to match trim pieces, we had finished the project in 6 days. 2 days extra due to additional preparation and added work. The client had suprised us with extra accent colors as-well in the bedroom. We absolved all costs with changes.
Upon completion the homeowner pointed out deficiencies ( un-even walls, not straight cutlines, more baseboards they wanted to replace). Upon further investigation of the walls which were pointed out, it was clear that the wall itself was very damaged over 80 years of shifting. Straight lines were not possible due to the contours of the wall. However we performed extra repair work and corrected some lines but to no avail. After many touch ups performed homeowner agreed that the problem was in fact with the shape of the wall and the un-even ceiling.
Through the whole process , Abraxis Painting re-painted the entire home once more(absolving all material and labour costs- NO CHARGE - inclusive of all extra installations of trim & mouldings)
Upon completion, homeowners inspected all of the work and were staisfied with the project and cleared the balance. However 3 weeks later, we had been contacted for touch ups . We had been forwarded a list of the touch-ups that have already been performed and requested if we can fix some of the areas attributed with the damaged plaster walls.
We scheduled touch ups within a week, however client cancelled the day before
We scheduled another day for touch ups 2 weeks from the previously scheduled day, client had allowed us in to do extra compunding for plaster deficiencies. Some deficiencies also included scraping of old paint that was previous to our work done by another painter in the kitchen. After completing first wave of minor touch ups, client scheduled for us to come by later in the afternoon. Upon coming in the afternoon- homeowner was not present.
We got in contact with homeowner and gave them another day we could come- they had refused and demanded it to be done on their schedule- blaming us for the delays. They spoke with our staff very rudely and condescended the entire project even though it had been completed to the original scope of work. At this point we have given an extremely reduced price with many free add ons and extra discounts for a positive review.
After explaining that we could not come back, they threatened to post negative pictures and display touch-ups in mid-progress ( the ones we were unable to complete due to scheduling)
After the negative review ,we had offered to come back and fix remaining touch ups however we are currently waiting for a reply.

Our core business values and priorities revolve around satisfying all customers no matter what the situation. We pride ourselves on excellent customer service and high quality workmanship. Overall, we are very apologetic for your experience with our company and we will work to rectify the problem. Thank you.
Abraxis Painting

Muhammed Farik from Mississauga
Muhammed Farik from Mississauga
1 review Mississauga, ON
10/10

Interior Work

Raphael and team have done an excellent painting job for inside of my house. I have contracted them to do some paint work in the foyer, living room, dining room and some wall repairs in basement. They provided much information and helped with choosing colors. I am very happy with the job. They are very quick, professional with good price. I will use again.

Approximate cost of services:
$2,400.00
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Company Response

Hey Mr. Farik. We are thrilled to hear you were happy with our service. Thank you for taking the time to write a review, we appreciate it greatly. Hope all is well and we look forward on working with you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Artisan Premium Painting

Artisan Fine Painting guarantees a top quality service for every last one of our clients. Each and every project completed by our company comes with an absolute guarantee of satisfaction. Upon completion of every project, we provide our clients the opportunity to perform a full inspection of all project areas ...
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