Reviews

10/10

I had a problem with my garage door opener and Chris and assistant came by the next morning and very quickly diagnosed the problem and replaced some parts and got it working properly. Helped to replace batteries and program the remotes as well. He also mentioned that LED lights in the Opener sometimes interfered with the signal to the built-in car remotes (which we experienced). Replaced with non LED lights. Found Chris to be knowledgeable, helpful, straight shooter and someone you can trust to do a good job. Highly recommended.

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10/10

There is a reason Galaxy Windows has such a high rating on Homestars. From Alex (in the head office) to Dmitri (Sales) to the installers Alex, Vlad and Roman - the entire team exudes professionalism to their trade. It is very clear customer service is a high priority for them. Not a common trait these days. Dmitri helped us choose the right upgrade windows to fit our home and patiently answered all our questions and provided a competitive price. He and Alex in the Head Office were always quick to respond on follow up questions and provided the necessary information before installation plus questions to be answered to qualify for the GreenOn rebate program. Dmitri even showed up onsite for quality control checks during the installation process. The install team of Alex (who also did the initial measurements), Vlad and Roman were very meticulous, careful and worked very well as a team to install 20 windows (plus some ancillary work) in under 2 1/2 days. They were also very courteous, cleaned up everyday and answered any questions we had. I am glad we had this quality team to install the upgraded windows. Simply top-notch! No hesitation in recommending Galaxy Windows to people we know.

1 of 1 people found this review helpful.
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Company Response

Hello Ashley,
Thank you very much for your positive and detailed feedback as well as being a great customer! Enjoy your new windows and do not hesitate to contact us should you have plans for any other upgrades.
Best regards,
Dmitri, Alex and the crew.

10/10

Sam quickly diagnosed the cause of the Dryer not having heat and methodically dismantled the various Dryer pieces, cleaned all lint that he saw, replaced the heating element and put all the Dryer pieces back again. Dryer now working as it should. Sam is very thorough and a true professional. Would not hesitate to recommend him for any appliance repair.

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Company Response

Thank you very much Ashley for taking the time to write a review for our work. It was a pleasure fixing your Whirlpool dryer.
Looking forward to serve you in the future.
We appreciate the business of great client like you!
Regards,
Sam Alexander

10/10

Wojtek visited my home and my son's home and was very thorough and professional in his explanations of what he found in the attic and what his team was going to do to get to the R60 insulation level, air seal as required and install an exhaust roof vent. Brandon and Paul came a few weeks later and went about their work in a very professional and meticulous way. They cleaned up and answered all questions we had. They showed me the before and after pictures. It was very clear that the Ecocomfort team do attic insulation very well and took pride in doing a great job for their customers. They also took care of the GreenOn rebate submission with minimal input from us. I have already recommended them to several of my neighbours.

0 of 1 people found this review helpful.
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Company Response

Hi Ashley, thank you so much for your review! We appreciate the recommendation, and we're so happy to hear that you're satisfied with the work done in your home!

10/10

John (the owner of the business) is an ultimate professional who believes in quality workmanship and does what he says he will do. He has a team of specialists for the different steps of the stamped concrete process. It was evident that John and his team members are skilled and take pride in doing a good job. They were friendly and ever ready to answer questions. Very impressed with the end result - already getting good reviews from my neighbours. Using Dufferin Concrete for the concrete is a testament to their commitment in delivering a quality product. Want to thank John (who exudes confidence and leadership), Adela (great communications), Victor (amazing job on the front Jewel Stone porch and fixing my side gate) and the whole crew for a job well done. No hesitation in strongly recommending Solocrete if you want quality work/materials at a competitive price.

0 of 2 people found this review helpful.
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Company Response

Thank you for taking the time to write this review. All of us at Solocrete appreciate your kind words and recommendations. We are also happy with the end result. It was a pleasure doing work you and your family. I have to say, the best part of my job is that I have the pleasure of meeting and dealing with such wonderful people like you. All the best-John

10/10

Vlad, the diagnostic lead is a very knowledgeable individual. He explained clearly what his team would be doing and answered all my questions. Michael and team showed up on time and worked very hard and were very methodical in their approach - removing interlock, excavating, applying hydraulic cement, rubberized bituminous membrane, light poly cover, structural air gap membrane, new weeping tile, video camera inspection, etc.. After interlock re-installed, they cleaned up the area. This is a very professional team (including Bordahna the Customer Service contact) that I would not hesitate to recommend.

0 of 1 people found this review helpful.
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Company Response

Dear Ashley,
We thank you for choosing us and for taking time to share your experience. We care a great deal about delivering the results while offering genuine people-oriented customer service. Thank you.
Sincerely,
Bohdana from Umbrella Waterproofing & Plumbing Solutions

8/10

Want to recognize Frank and his team who recently installed my windows/patio door. They were very professional and experienced. Very satisfied with the quality of their work. This somewhat offset the lacklustre communication from the Sales person and installation scheduler.

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Company Response

Hi Ashley,

Thank you for taking the time out to recognize Frank and his crew for their professionalism and experience in the window & door industry.

We'd like to apologize if the communication you received during the progression of your project was short of satisfactory, but we're happy to see that you found the quality of work to be exceptional.

Thanks Ashley!

10/10

When I met Raphael and Eric I was impressed with their professionalism and product knowledge. The work started on the agreed date and together with a third member Chris they completed all the exterior painting and the work on the garage floor (which included surface scrapes, citric acid etch following a full diamond grind, power washes, 2 coats of Macroepoxy and 2 coats of armour seal) within the agreed timeframe and to a high quality finish. Very impressed especially with the work done on the garage floor. They are young entrepreneurs who are sincere in wanting to do a good job and please their clients. It is rare in this industry to find contractors whom you feel you can trust to do what they said they will do. These gentlemen go the extra mile to please their clients. Strongly recommend them.

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Company Response

Hi Ashley! We are very excited to see you have taken the time to write this review. Producing your project was a delight from start to finish and we are glad to hear you are enjoying the new garage floor! Well be sure to stay in touch for the future, and thank you again for your business.