Steven McCoy is amazing. We had a humming noise that had started a couple weeks ago and we could not figure out the cause, and we were not sure about the location. We tried a general plumbing company first, and that other company showed up, performed an assessment that took 20 min. by cutting a hole in the wall, and charged us $619! Then told us their company does not fix spa tubs.
So I located McCoy Whirlpool and Spa, and Steven came a day later. He too, had difficulty locating the "hum" but he was persistent. He methodically eliminated possible sources until he discovered that the problem was the humidifier connected to the furnace. The gauge was faulty and was causing a hum to travel up the pipes so it sounded like it was coming from the second floor bathroom. And his labour charge was only $672 after working nonstop for 5 hours! He solved our problem and we could not be happier! You don't find this kind of old-school dedication and professionalism very often these days. I would definitely hire Steven without hesitation again in the future, and I have already recommended him to a few people I know.
- Approximate cost of services: