Castle Kitchen

Kitchen & Bathroom - Cabinets & Design
Markham ON L3R0G3
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Helen in Toronto
Helen in Toronto
2 reviews Scarborough, ON

Kitchen, laundry, bathroom

Ordered high-end very expensive custom countertop for kitchen, laundry room, bathroom installation and got low end highly unprofessional very rude experience; 1) designer disappeared after approval of kitchen cabinet design; selection of countertop took a long time with little discussion and quote wasn't fully approve due to rush to delay. 2) Counterop material was more expensive than necessary for the small laundry space; was not informed I had to purchase the whole slab when I only needed a fraction of the slab - hence overpaid 3) worst icing on the cake - subcontracted installation to Zion Stone who a) left a mess of silicone when installing the sinks and gaps 2) destroyed the new custom kitchen cabinetry with the silicone and scratches from moving the slabs 3) destroyed the laundry room wall because had to remove the ceramic backsplash which was unevenly installed and blamed it on the newly install dry wall, which was in perfectly straight and even as upper cabinet was installed perfectly without issues. 4) crew left trail of mess, destruction as they move through the house with their tools and countertops 5) brought in square cut countertops for oval bathroom sinks - expected a job like this from cheap unqualified unprofessional people - not from a supposedly reputable company - compensated from my owner contractor completing the repairs and redo the silicone sink surrounds; cabinet repairs are useless the scratches will always be visible - Company refused to compensate for the damages for installing and destroying the newly custom made kitchen and laundry room.

Approximate cost of services:
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