I needed a new sheer curtain since I damaged mine in the wash by mistakenly leaving in a hook. Only one of my five sheers was damaged. The sheer is about 12 years old, and not made the same as today. However, Joe took charge and showed me fabric samples, finding one that seems a perfect match. Promised to copy my sheer to the exact measurement and style, and it should be ready in 7 -10 days. Very personable and relaxed transaction, and I thought his price was very fair. I don't have my curtain yet, but the ordering process was quick and easy.